Branch Manager, Heavy Equipment

BRANCH MANAGERWe're excited to announce the expansion of our operations into Indiana! We are currently seeking a dynamic Branch Manager to lead and grow the team. This is a unique opportunity to play a key role in the success of our newest location. If you're a driven leader with a passion for team building and a commitment to customer excellence, we'd love to hear from you!Apply today to join us on this exciting journey!LOCATION: Indianapolis, IndianaWORK ENVIRONMENT: Shop, Office, Warehouse, Customer premisesTYPE: Full-time, Permanent, ExemptSUMMARY:The Branch Manager is responsible for providing leadership and direction to a team of parts and service employees in alignment with company objectives, implementing strong business practices that enable the branch to achieve its annual financial goals, overseeing day-to-day parts and service operations, and maintaining strong relationships with customers and business partners throughout their region.ABOUT YOU:Strong people management skillsStrategic thinker with strong general business acumenSee problems as opportunities and maintain a positive workplace cultureStrong technical aptitudeSuperior customer service and communication skillsStrong time-management and organization skillsAbility to foster teamwork and motivate, coach and support teams to drive desired resultsChampion of a strong safety cultureDemonstrated ability to work well with individuals inside and outside the organizationAbility to travel as required for business purposesPOSITION REQUIREMENTS/QUALIFICATIONS:Education/Certification:Education from an accredited technical school in diesel engine/hydraulics/heavy equipment repair preferred but not requiredExperience working in a mechanic/technician role considered an assetValid driver's license with a clean driver's abstractMust be able to pass a pre-employment background checkExperience:4+ years' experience in a Service, Parts or Branch Manager role in an industrial, heavy equipment, agricultural or related environmentPrevious responsibility for a P&L and demonstrated ability to achieve resultsProficient using MS Office suite (i.e Excel, Outlook)Experience using work order/inventory management softwareExperience creating and implementing action plans that lead the team towards achieving growthExperience building and developing teams and strong customer relationshipsPOSITION RESPONSIBILITIES:Manage and direct Parts & Service team by providing coaching and mentoring, setting goals, providing feedback, conducting performance reviews, and identifying skill gaps/development or training opportunities within the teamPartner with HR team to hire, onboard and support new team membersPartner with Manager to establish annual branch goals that support business growthMonitor and report on goals regularly to ManagementAnalyze sales, expenses, and inventory to maintain gross profit and margin goals in alignment with Annual Operating Plan (AOP)Routinely inspect facility to ensure the workplace is organized, clean and free from hazardsEnsure routine facility and equipment maintenance requirements are met and documentation is maintained for audit purposesChampion the health and safety program and ensure compliance from employeesCommunicate/negotiate effectively with customers and suppliers and resolve concerns or issues in a timely mannerFollow up with customers to ensure satisfaction and a positive customer experienceActively assess and pursue new business in the region in support of parts and service developmentParticipate in training and/or industry events as required and act as a champion of the JJE brand across the industryReview, verify and approve supplier invoices, quotes, and department expensesMaintain a balanced and accurate inventory in alignment with internal inventory proceduresCollaborate with the main Parts Distribution Centre (DC) to ensure adequate stock levels and address inventory or customer issuesComplete additional projects and tasks as requiredSAFETY DUTIES & RESPONSIBILITIESEmployees must:Work in compliance with the appropriate safety legislation/regulations/safety policiesReport any known workplace hazard or safety violationsCooperate with their workplace's Safety Committee or health and safety representativeUse any safety equipment, protective devices or clothing requiredNot remove or make ineffective any protective device required by the Company or by the regulations.OTHER DETAILSTravel Expectations:Some travel within the territory requiredPeriodic travel for training or meetings in US may be requiredWHY WORK AT JJE?Talented, dedicated and passionate team to work withStable and growing companyExceptional best-in-class products and service offerings for our customersMarket-competitive compensation package with annual increase opportunities401(k) employer matchingPremium health insurance benefitsPaid Personal DaysCharitable Giving ProgramEducational Scholarship ProgramTuition ReimbursementEmployee & Family Assistance Program (EAP)Our Core People Values:Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and AmbitionWHO WE ARE:As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.JJE is a proud subsidiary of Federal Signal Corporation.____________________________________________________________________________________If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.______________________________________________________________________________#USAHPJ

Created: 2025-06-14