Product Manager (Membership & Deposit Products)

OverviewNavy Federal is seeking a strategic and analytical Product Manager to lead the vision and roadmap for some of the customer experiences on our Membership and Deposit Products. In this role, you’ll shape long-term product strategy grounded in deep member insights and market trends. You’ll work closely with Analysts to leverage both quantitative and qualitative data, and partner with Marketing to ensure alignment between product direction and member engagement strategies. This is a high-impact opportunity for a forward-thinking leader who can translate data into vision, and vision into strategy—helping us deliver meaningful value to the members we proudly serve.To partner with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members. Defines what the product features should be and explains why they are needed. Serve as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics.ResponsibilitiesResponsible for defining and supporting product initiatives that help build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversightDevelops a deep understanding of the division’s business objectives, risk tolerance, and member needs in order to proactively identify needs, problems, and solutions based on analysesSupport the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and deliveryLeads, without formal authority, assigned product features (new or existing) from ideation to enhancements to post-delivery maintenanceEnsures the Portfolio, Program, & Team layers are aligned on outcomes that deliver tangible business value and bridges big picture understanding and tactical needsContent authority of the program backlog, accountable for feature creation, feature acceptance, prioritization, delivery plans, and overall managementExplores the market, conducting market research on product features to understand end-to-end the current and future member needsDefines, owns, and communicates the product functions, vision, and roadmap while supporting the architectural runwaySolves moderate to complex project-related problemsFocuses on the agile methodology of delivery by scoping iterative releases, collaborating with and influencing stakeholders to meet business goalsActs as the voice of the internal team member and advocate for the needs of those stakeholders on their behalfBuilds partnerships and alliances, and manage relationships with partners to drive forward the implementation on all fronts to develop innovative products and servicesEnables decision making for leaders around product features through clear and concise communicationDevelops and implements change management strategies and plans for product featuresDevelops unprompted new ideas, initiatives, and recommendations that drive continuous improvementServe as a business subject matter expert regarding product functions and how they relate to other products and servicesQualificationsCollaborative attitude and able to work with technology and business partners to ensure efficient and effective deliveryQuick learner with an analytical and flexible thinking styleStrong multi-tasking and the ability to meet deadlinesExcellent ability to communicate effectively (written and oral) and work well on cross-functional teamsComfortability with big, undefined problems and the capability to break down problems to find solutionsExposure to working in an agile environmentA strong data sense, combined with analytical skills to help make informed recommendationsAptitude and curiosity for learning how technical process flows work2+ years of experience in product management or related rolesKnowledge of the financial services environment and Navy Federal's operations, policies, and proceduresMaster’s Degree in Business, Management, Computer Science, Information Systems, or a related field, or the equivalent combination of experience, education, and trainingHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.• Best Companies for Latinos to Work for 2024• Computerworld® Best Places to Work in IT• Forbes® 2024 America's Best Large Employers• Forbes® 2024 America's Best Employers for New Grads• Forbes® 2024 America's Best Employers for Tech Workers• Fortune Best Workplaces for Millennials™ 2024• Fortune Best Workplaces for Women ™ 2024• Fortune 100 Best Companies to Work For® 2024• Military Times 2024 Best for Vets Employers• Newsweek Most Loved Workplaces• 2024 PEOPLE® Companies That Care• Ripplematch Recruiting Choice Award• Yello and WayUp Top 100 Internship ProgramsFrom Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Created: 2025-07-11