Destination Manager

Diamond Tours, Inc., a National Tour Operator, seeks Destination Managers to meet, greet and manage Motorcoach Tours for groups arriving in *Mackinaw City and other destinations* on multi-day trips.Group Tour Destination Managers are needed to work with senior citizens and church groups arriving via 55-passenger coaches for four consecutive nights, five days. There may also be some incidental phone confirmation work prior to your motorcoach group's arrival, via cell phone.There are tours in Mackinaw City for approximately three months per year. During seasons where there are no tours in the Mackinaw City region, you will be temporarily relocated at the company' s expense to another region in the United States to manage Motorcoach Groups as needs arise; thus, *the ability to be away from home for a month or more at a time would be required for employment with Diamond Tours.*The responsibility of the Destination Manager is to ensure the group's multi-day tour goes as planned. You will not ride the coach with the customers, nor will you give a guided tour; you do not need special licensing. You will go through a training period with Diamond Tours before working with customers participating in our tours.You will be overseeing anywhere from 1 to 10 senior citizen groups per week, depending on the volume of tours in a given week. The ability to be a friendly multi-tasker is required.The salary for this job is $50,000 per year, and your expenses are paid as well. This includes meals, uniform, dry cleaning, car rental, and gas while working. A $50 per month cell phone stipend is offered during the months you work. If travel from your home destination (Mackinaw City) is required to complete work for Diamond Tours, airfare and lodging will be paid as well.Requirements/Qualifications* Deep understanding of excellent customer service.* Experience in hotel/ hospitality, airline industry, flight attendant, previous employment working with groups.* We look for candidates who have worked with their most recent employer for 5 consecutive years.* Prior hospitality or airline experience* Ability to be away from home for extended periods of time (a month or longer.)* Ability to enjoy heavy multi-tasking, while staying professional.* Valid driver's license, clean driving record and a good "map sense" of direction.If you are assigned a particular program you will spend time monitoring groups in that destination, while the remainder of the year you would be assigned to other locations. We provide a car for you to drive and then meet and greet the groups.Many of our currently employed Destination Managers have been working for Diamond Tours for 10 years or longer. Once hired, the great majority stay until full retirement.We offer you a professional work environment and provide affordable group travel for hundreds of thousands of travelers a year.Job Type: Full-timePay: $50,000.00 per yearBenefits:* Dental insurance* Health insurance* Vision insuranceExperience:* Customer service: 10 years (Preferred)Willingness to travel:* 100% (Preferred)Work Location: In person

Created: 2025-08-12