Lobby Attendant 前台接待员

James Bong Enterprise Inc. (JBE)Job Announcement: Bilingual Lobby Attendant 双语大堂接待员 （英文+中文）JBE is looking for a Bilingual Lobby Attendant. Lobby Attendants represent JBE property management by greeting tenants and visitors, monitoring building traffic, surveillance cameras, and back rolling gate access. and communicating appropriately and adequately with tenants, guests, service providers, and staff.JBE 正在招聘一名*双语大堂接待员*。本大楼是办公大楼-11层高。大堂接待员代表 JBE 物业管理，负责迎接租户和访客、监控大楼出入、保障大楼安全，并与租户、访客、服务人员和员工进行适当而有效的沟通。作为现场团队的一员，该职位协助确保提供高标准的客户服务、清洁的环境，以及无安全隐患的工作场所。The Lobby Attendant is a non-exempt position requiring a standard 40 hour work week, depending on the shift. Overtime may be assigned at the manager's discretion and must be pre-approved.The shifts for this position are: Swing Shift (3pm - 11am).该职位为*非豁免职位*，每周工作时间为*40 小时*，视排班情况而定。加班须经经理批准并安排。*工作班次：下午 3 点至晚上 11 点（Swing Shift）*Qualified Applicants must be interested in:* Providing great customer service to all tenants and guests* Assisting in the day-to-day operation of the property* Developing a supportive environment for all tenants*合格申请人需具备以下意愿：** 为所有租户和访客提供优质的客户服务* 协助大楼的日常运营工作* 为所有租户营造一个互助友好的环境Our Service Commitments* Warm Greetings: Engage positively at every opportunity.* Professional Appearance: Maintain a polished look daily.* Service-Oriented: Help others actively.* Presence and Respect: Stay engaged and courteous.* Calmness: Remain composed during challenges.* Positive Environment: Aim to create the best possible work and living space.*我们的服务承诺** *热情问候*：在每一次互动中积极友好地交流* *专业形象*：每天保持整洁、得体的仪容仪表* *服务导向*：主动积极地帮助他人* *专注与尊重*：始终保持专注与礼貌* *冷静沉着*：在面对挑战时保持冷静* *积极氛围*：致力于营造最佳的工作与生活环境ESSENTIAL DUTIES AND RESPONSIBILITIES* *Log Communications*: Record building activity, unusual events, and violations of house rules and policies.* *Answer Phones*: Direct calls and take accurate messages.* *Emergency Response*: Contact emergency services and on-call staff; serve as a resource during emergencies.* *Investigate Issues*: Address noise complaints and facility issues as needed.* *Enforce Policies*: Ensure compliance with building policies and house rules.* *Convey Information*: Provide accurate information to appropriate authorities as necessary.* *Maintain Cleanliness*: Keep lobby areas and the front desk organized and tidy, including taking out trash and cleaning as needed.* *Report Issues*: Inform the General Manager or relevant staff of any unusual activity or maintenance concerns promptly.* *Make Recommendations*: Suggest improvements for the building and community to the General Manager.* *Health and Safety*: Adhere to safety policies and procedures, reflecting concern for personal and others' safety.* *Participate in Meetings*: Attend staff meetings and trainings, including those outside of scheduled hours.* *记录交流信息*：记录大楼活动、异常事件以及对楼宇规定和政策的违规行为* *接听电话*：转接来电并准确记录留言* *应急响应*：在紧急情况下联系急救服务和值班员工，协助应对突发事件* *问题调查*：根据需要处理噪音投诉和设施问题* *执行规章制度*：确保住户遵守大楼政策和规定* *传达信息*：在必要时向相关部门准确传达信息* *保持清洁*：保持大堂和前台区域整洁有序，包括倒垃圾和必要的清洁工作* *报告问题*：及时向总经理或相关人员汇报异常情况或维修问题* *提出建议*：向总经理提出有关改善大楼和社区的建议* *健康与安全*：遵守安全政策和操作流程，确保自身及他人安全* *参与会议*：参加员工会议和培训，包括非上班时间的培训OTHER DUTIES AND RESPONSIBILITIES* Performs additional related duties as assigned.*其他职责与责任*根据需要，履行其他相关工作任务。COMPENSATIONThis is a full-time, Non-Exempt position, starting as soon as possible. Shift hours 3pm-11pm. Entry level pay typically starts at $19.18/hour. Compensation includes a full benefits package, including medical, vacation, paid holidays, and sick leave.*薪资福利*本职位为全职、非豁免岗位，可尽快开始上岗。工作时间为下午3点至晚上11点。起薪通常为每小时 *$19.18*。薪资福利包括完整的福利方案：带薪年假、带薪节假日及病假。EQUAL EMPLOYMENT OPPORTUNITYDISH, a project of Tides, is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the Lesbian, Gay, Bisexual, and Transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer-related) or the conditions Acquired Immune Deficiency Syndrome (AIDS) and AIDS Related Conditions (ARC). Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.Job Type: Full-timePay: $19.18 per hourExpected hours: No less than 40 per weekShift:* 8 hour shift* Day shift* Evening shift* Night shiftLanguage:* Chinese (Required)Ability to Commute:* San Francisco, CA 94103 (Required)Ability to Relocate:* San Francisco, CA 94103: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12