Site Director

*About the Role*Imagine Swimming is seeking a passionate and experienced *Montauk Site Director* to oversee the daily operations of our premier facility. This is a leadership role focused on optimizing class management, staff development, and facility performance—all in service of delivering a safe, engaging, and welcoming experience for our students, families, and team members.As the Flagship Site Director, you'll champion Imagine Swimming’s mission and values, uphold the highest safety and service standards, and lead a talented team of aquatic professionals. This role requires a hands-on leader with exceptional organizational, communication, and people skills.*Key Responsibilities**Staff Leadership & Development** Recruit, onboard, mentor, and support a diverse staff.* Observe performance, deliver feedback, and create improvement plans.* Manage staff schedules.* Mediate employee concerns and conflicts.* Inspire and grow team members into strong leaders.*Class Management** Oversee class organization, ensuring age/skill level appropriateness.* Monitor new sign-ups and coordinate schedule adjustments.* Address mismatched classes, pool closures, and rescheduling needs.* Communicate with families about policies, class changes, and feedback.* Track and prioritize sibling enrollment and follow up on trial lessons.*Facility & Operations Oversight** Ensure compliance with all DOH, ADA, and internal standards.* Maintain complete and accurate pool logs and inspection records.* Supervise and train Pool Operators, Deck Supervisors, and more.* Coordinate maintenance, safety inspections, and emergency repairs.* Manage supplies, vendor communication, and facility cleanliness.*What We’re Looking For Minimum Qualifications** Bachelor’s degree *or* 7–10 years of related experience.* 3+ years in a *management/supervisory* role.* 3+ years experience teaching swim lessons to all levels (preferred).* 2+ years of customer service experience in children’s extracurriculars.* 1+ year of staff management in a child-focused environment.*Certifications (Required or Willing to Obtain)** American Red Cross Lifeguarding and CPR PRO* Certified Pool Operator (CPO) or equivalent* Lifeguard Instructor or Lifeguard Management (preferred)* Infant/Toddler instructor certification (preferred)* Imagine Pool Operations Training (provided upon hire)*Ideal Characteristics** Outstanding customer service and leadership skills* Strong rapport-building abilities with both children and adults* Positive reputation among staff and families* Proactive, accountable, and able to work independently* Detail-oriented with a consistent follow-through*Working Environment & Physical Demands** Exposure to pool environments, chemicals, and mechanical areas* Use of computers, tablets, phones, and office equipment* Physical requirements include swimming, lifting (up to 50 lbs), stair climbing, squatting, and occasional crawling* Comfortable wearing safety gear when needed*Direct Reports*This position oversees:* Deck Supervisors* Pool Operations Staff* Swim Instructors & Lifeguards* Maintenance/Cleaning Contractors (as needed)*Join Us!*If you’re a safety-focused, mission-driven leader ready to make an impact in NYC’s premier swim school, we want to hear from you.Job Type: Full-timePay: $67,600.00 - $87,600.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Life insurance* Paid time off* Parental leave* Retirement plan* Vision insuranceSchedule:* 4 hour shift* 8 hour shift* After schoolApplication Question(s):* Are you willing to travel to Manhattan or Brooklyn for training?Ability to Commute:* Montauk, NY 11954 (Required)Ability to Relocate:* Montauk, NY 11954: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12