Reservationist

We are looking for a Reservationist to serve as our guests’ first point of contact. Sunday thru Wednesday schedule. Reservationist responsibilities include managing reservations and providing information about homes, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Small Company with a family feel. Charter School Eligible.*Responsibilities** Manage phone reservations* Inform customers about payment methods and verify their credit card data* Register guests collecting necessary information (like contact details and exact dates of their stay)* Provide information about our homes, rates and amenities* Maintain updated records of bookings and payments*Skills** Work experience as a Reservationist or similar role* Experience with hotel reservations software* Customer service attitude* Excellent communication and organizational skills*Qualifications** Strong customer service and communication skills* Previous hotel experience and familiarity with guest services* Proficient in handling multi-line phone systems* Excellent organizational skills and attention to detail* Knowledge of hospitality management principles* Ability to work effectively in a fast-paced environmentJob Type: Part-timePay: $14.00 per hourSchedule:* 8 hour shift* Every weekendAbility to Commute:* The Villages, FL 32163 (Required)Ability to Relocate:* The Villages, FL 32163: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12