Airport Operations Manager

We are looking for an experience Airport Operations Manager to manage various services provided to a group of airlines at the BWI Thurgood Marshall Airport._*Benefits:*_* Paid Time Off (for FT positions)* Paid Training* 401(k) Retirement Plan* Medical, dental, vision benefits* Incentive Rewards* Career growth*Summary/Objective*Monitor airport operations, personnel and ensures service expectations are being met.*Essential Functions*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Manages the daily operation at the airport and personnel.* Help maintain budget targets, including total working hours needed for all services, reduction of OT and any operational expenses.* Ensure adequate schedules are developed and provided to the diferent teams* Participates in any airport meetings where the company representation is needed.* Keep equipment inventory up to date.* Maintain a low employee turnover.* Promotes all company policies.* Ensure the OJT is done properly and competed for all new hires.* Participates in daily, weekly, monthly and annual planning process as appropriate.* Projects a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.* Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.* Communicates areas of accountability and performance expected of personnel assigned* Handles all disciplinary actions and conflict resolution*Competencies** Teamwork Orientation* Stress Management/Composure* Ethical Conduct* Good Communication* Customer/Client Focus* Leadership*Physical Demands*This position is very active and requires standing, walking and seating.*Position Type and Expected Hours of Work*This is a full-time position and schedule varies (due to operation 24/7).*Required Education and Experience** Bachelor’s Degree or equivalent* 2-3 years’ experience in customer service* 2 or more year’s working as manager*Additional Eligibility Qualifications** As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test* Computer literacy in MS Office packages such as Word, Excel and Outlook.* Must be able to read, write and speak English.* Maintain a relationship with both employees and clients* Must have a good working knowledge of management practices and principles so they can efficiently perform his job.* The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.*Security Clearance (if applicable)*Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.*Other Duties*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Job Type: Full-timePay: $65,000.00 per yearBenefits:* Dental insurance* Employee discount* Health insurance* Paid time off* Vision insuranceSchedule:* Holidays* Weekends as neededExperience:* Airport: 2 years (Required)* Managerial: 2 years (Preferred)Work Location: In person

Created: 2025-08-12