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Office Manager

Central Massachusetts Housing Alliance - Worcester, MA

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Job Description

BASIC FUNCTION:The Office Manager is responsible for organizing and coordinating front office administration and procedures, to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for streamlining procedures, inventory control, front office staff supervision, and task delegation. The Office Manager supervises front office administrative staff ensuring compassionate and responsive customer service.The successful office manager is an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative duties and support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoys the administrative challenges of supporting an office of diverse people. This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Ensures the front office team is responsive and compassionate to the public* Supervises front office personnel* Works collaboratively with all members of the staff* Point person for maintenance, mailing, shipping, supplies, equipment, and errands* Organize office operations and procedures* Manage relationships with vendors, service providers, and landlord* Answers phones and welcomes community into the organization as needed* Provides front desk coverage as a backup, as needed* Monitoring office supplies and ordering supplies, furniture, appliances and electronics as required* Oversee day-to-day office activities as main point of contact in front office area* CMHA contact person for all shared-space scheduling* Retrieves and sorts mail* Other duties as assigned by VP of Operations.CMHA is an Equal Opportunity Employer.Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job and may be updated from time to time.Qualifications:* Bachelor's degree or equivalent preferred* Two or more years of experience in office management* Bilingual Spanish/English preferred* Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability* Three years of supervisory experienceJob Type: Full-timePay: $58,000.00 - $60,000.00 per yearBenefits:* Dental insurance* Employee assistance program* Health insurance* Life insurance* Paid time off* Retirement plan* Vision insuranceWork Location: In person

Created: 2025-08-12

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