Certified Occupancy Specialist / Site Manager

*Location:* Hartford, CT*Job Type:* Full-Time (40 hours/week)*Property Type:* Mixed Occupancy – 179 Units (Subsidized & Market-Rate)*Job Summary:*We are seeking a *Site Manager* for a 179-unit mixed-occupancy residential community in *Hartford, Connecticut, *preferablya *Certified Occupancy Specialist (COS)*. This role is responsible for overseeing the day-to-day property operations, ensuring compliance with HUD regulations and other housing program requirements, while delivering exceptional service to residents and maintaining high occupancy and tenant satisfaction.*Key Responsibilities:**Property Management:** Oversee daily operations of the property including leasing, maintenance coordination, tenant relations, and administrative duties.* Ensure property is in compliance with all applicable housing regulations (HUD, LIHTC, local/state laws).* Prepare, review, and submit required reports and documentation in a timely manner.*Occupancy & Compliance:** Conduct certifications and recertifications for subsidized units, ensuring accuracy in income calculations, rent determinations, and verification of eligibility.* Maintain knowledge of applicable affordable housing programs including Section 8, LIHTC, and local subsidy programs.* Ensure all tenant files are accurate, complete, and audit-ready at all times.*Leasing & Marketing:** Manage leasing activities including advertising, showings, application processing, and lease execution.* Maintain low vacancies by actively marketing units and building strong community relations.* Screen applicants in accordance with Fair Housing and program guidelines.*Financial Management:** Collect rent and enforce collection policies, including issuing notices and managing delinquencies.* Assist with budgeting, expense monitoring, and vendor management.* Approve and code invoices for property-related expenses.*Resident Relations:** Serve as primary contact for tenant concerns, maintenance requests, and conflict resolution.* Promote positive resident engagement and community involvement.* Address lease violations and coordinate eviction proceedings when necessary, including attendance at court hearings.*Leadership & Supervision:** Supervise and coordinate with on-site staff (e.g., maintenance team, leasing agents).* Ensure high standards of service and maintenance are maintained across the property.* Conduct regular staff meetings and provide ongoing training and support.*Qualifications:** *Certified Occupancy Specialist (COS)* designation preferred.* 3+ years of experience in property management, preferably in affordable housing.* Strong working knowledge of HUD, HOTMA, NSPIRE and Fair Housing regulations.* Proficiency with property management software (e.g., MRI - Boston Post, Rent Path, etc.).* Strong interpersonal, organizational, and problem-solving skills.* Ability to work independently and manage a diverse workload.* High school diploma or GED required.* Bilingual (English/Spanish) a plus.*Schedule & Compensation:** *Schedule:* Monday – Friday, 40 hours/week* *Compensation:* Competitive salary based on experience + benefits (health, dental, 401(k), PTO)Job Type: Full-timePay: $23.00 - $26.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceAbility to Commute:* Hartford, CT 06105 (Preferred)Ability to Relocate:* Hartford, CT 06105: Relocate before starting work (Preferred)Work Location: In person

Created: 2025-08-12