Leasing Consultant
Frye Properties, Inc - Norfolk, VA
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*Responsibilities*:- Greet and assist prospective residents in a professional and friendly manner- Conduct property tours and showcase available units to potential tenants- Provide information about rental rates, lease terms, and community amenities- Process rental applications and conduct background checks on applicants- Prepare lease agreements and ensure all required documents are completed accurately- Collect and process rental payments from residents- Address resident inquiries, concerns, and maintenance requests promptly and professionally- Coordinate move-in and move-out processes, including inspections and unit turnovers- Maintain accurate records of leasing activities, resident interactions, and financial transactions*Skills*:- Excellent phone etiquette and communication skills to effectively interact with prospective and current residents- Proficiency in property management software such as OneSite for managing leasing activities and resident information- Familiarity with Tax Credit and Section 8 housing regulations and procedures for assisting eligible applicants- Knowledge of property leasing laws, fair housing regulations, and compliance requirements- Strong conflict management skills to handle tenant disputes or challenging situations with professionalism and diplomacy- Basic understanding of property maintenance to identify issues or coordinate repairs as needed- Customer relationship management skills to build positive relationships with residents and provide exceptional customer service- Proficient in Microsoft Office suite (Word, Excel, Outlook) for creating reports, maintaining records, and managing correspondenceJob Type: Full-timePay: $17.00 - $18.50 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceWork Location: In person
Created: 2025-08-12