Leasing Consultant at Melrose

Join Our Dynamic Team as Leasing Consultant at Melrose 3130!We are seeking a motivated and professional individual to fill the role of Leasing Consultant at Melrose 3130. In this position, you will play a vital role in ensuring a positive experience for our prospective residents and maintaining strong relationships within the Melrose community; 162 Units.Key Responsibilities:Greet and assist prospective residents and vendors, providing exceptional customer service.Qualify clients by accurately determining their needs, eligibility, and desirability through effective questioning and active listening.Conduct tours of our apartment community and available units, showcasing the unique features and benefits.Maintain current knowledge of apartment specifications, vacancies, notices, and rental rates.Understand the application criteria, lease paperwork, rent collection, and move-in/move-out processes thoroughly.Collect and store deposits, fees, and rents while ensuring administrative accuracy and timeliness.Assist in implementing the marketing and leasing plan to enhance community engagement.Ensure model apartments are ready for show, maintaining a clean and orderly work area.Maintain communication with business and locator services, performing off-site marketing visits as necessary.Respond promptly and professionally to all resident requests and concerns, striving for effective conflict resolution.Maintain a positive attitude and professional demeanor at all times, contributing to a positive organizational reputation.Report any unusual circumstances regarding residents, staff, or the property to the Community Manager promptly.Success Factors:Client Needs Assessment: Demonstrating the ability to engage in active listening and effectively determine client needs.Administrative Accuracy and Timeliness: Commit to maintaining precise and prompt administrative documentation.Responsive Communication: Uphold professionalism and clarity in all interactions.Client Engagement: Build and nurture strong relationships with clients to achieve high satisfaction.Problem Solving: Address and resolve resident issues promptly and effectively.Multi-tasking and Time Management: Successfully manage various tasks while maintaining organizational standards.Professionalism: Represent the organization positively through conduct and appearance.What We Offer:Comprehensive Medical, Dental, and Vision insurance.Company-paid Life, AD&D, and Disability Insurance.Generous Company Matched 401(k) Retirement Savings Program.Paid Holidays and Paid Time Off, earned from your first day of employment.Reimbursement for Tuition, Education, Certifications, and licenses.Qualifications:The ideal candidate will possess strong interpersonal skills, a commitment to providing excellent customer service, and an ability to manage multiple administrative tasks efficiently. A background in real estate, property management, or customer service is preferred.If you are ready to make a positive impact in our community and grow your career, we encourage you to apply today!We are an equal opportunity employer and welcome applicants from all backgrounds!

Created: 2025-08-12