Service Department Administrator- Entry Level

Grapevine Ford is looking to hire "Service Department Administrators" to join our team! If you are looking for a career that you can grow with, this is the place for you. We provide the coaching, training and professional development. This position is to educate and train you on all aspects of the Service and Parts operations of an Automotive Dealership.*DUTIES AND RESPONSIBILITIES:** Must provide world class customer service to clients to help expedite appointments and questions about repair and maintenance process* Able to learn dealership software after training that will track customer repair orders* Ability to close out service tickets and process and void credit card transactions* Able and willing to learn various accounting schedule management, warranty processing and claim submission* Will be responsible for handling cash, credit cards and customer information* High level daily interaction involving customers and various dealership department employees* Other duties may be assigned* Must be able to work some Saturdays*QUALIFICATIONS* (Education, Experience, Certifications, Licenses):* Minimum high school diploma or GED equivalent required* Excellent customer service skills* Ability to multi-task* Self-motivated enthusiastic presence in a team environment* Bilingual is a plus* Strong written and communication skills* Working knowledge of Microsoft Office and Excel* Consistent and stable work history* Valid driver's license and clean driving record* Professional appearance and work ethic* Must be able to preform in a fast paced work environmentAll potential employees must pass pre-employment testing to include a background check and drug screen*BENEFITS:* -* Paid training and development* Career growth opportunities with management potential* Health benefits available after orientation period* Paid vacation* 401(k)Please reply to set up an INTERVIEW!Job Type: Full-timeWork Location: One locationJob Type: Full-timePay: $14.00 - $17.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Flexible spending account* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Weekend availabilitySupplemental Pay:* Bonus payEducation:* High school or equivalent (Preferred)Experience:* Customer service: 1 year (Preferred)Work Location: In person

Created: 2025-08-12