Front Desk Agent/Housekeeper

We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Must know housekeeping and laundry. You are requiring cleaning rooms and do laundry.JOB DUTIES :- Greet guests and provide them with a warm welcome- Check-in and check-out guests efficiently and accurately- Answer phone calls and respond to guest inquiries- Assist guests with reservations, room changes, and other requests- Handle guest complaints and resolve issues promptly and professionally- Maintain a clean and organized front desk area- Collaborate with other hotel departments to ensure guest satisfaction- at least 4 years of housekeeping experience is requiring.As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our hotel rooms and ensuring that all linens and laundry are properly cleaned and prepared.```Responsibilities``` - Clean and sanitize hotel rooms, including bathrooms, bedrooms, and common areas - Change bed linens and make beds - Vacuum carpets and sweep/mop floors - Dust furniture and fixtures - Replenish guest supplies such as toiletries, towels, and tissues - Empty trash containers and remove waste to designated areas .Operate laundry equipment to wash, dry, fold all linen.Skills:- Strong knowledge of hotel management systems and phone systems- Exceptional phone etiquette and communication skills- Ability to provide outstanding guest services and build positive guest relations- knowledge of computer, MS office is required.- Strong attention to detail and organizational abilities- Ability to handle difficult situations with professionalism and composureJob Types: Full-time, Part-timePay: $16.00 - $16.50 per hourExperience:* Customer service: 3 years (Preferred)* Cleaning: 3 years (Preferred)Work Location: In person

Created: 2025-08-12