EXECUTIVE VICE PRESIDENT - PROPERTY MANAGEMENT

Location: Chicago, IL; West LoopSalary: $180,000 - $200,000, commensurate with experienceBenefits: Health, dental, vision, Simple IRA, PTO, short- and long-term disability, life and supplemental insurance, and more.**Communications regarding this position may include the company name "Banner Property" and should be deemed legitimate**Full Circle Communities, Inc., is a mission-driven non-profit developer and manager of affordable housing. We achieve our mission collaboratively – with our residents, our communities, our industry partners, and our fellow employees.We look for committed and enthusiastic individuals who are energized by our mission and the challenges of creating and operating service-rich affordable housing. We invest in our team members’ growth as we expect them to invest in the growth of the organization.We manage almost 1,500 units of affordable housing in Illinois and Iowa, and own more than 2,000 unit in Illinois, Iowa and Michigan. See our website at for more information.Job Description:Full Circle’s Executive Vice President of Property Management (EVP-PM) is an officer’s title and is part of the Leadership Team. The EVP-PM is a responsible for the day-to-day and strategic oversight of our affordable housing portfolio. This position ensures that all properties operate efficiently, deliver outstanding resident experiences, maintain compliance with all regulatory requirements, and foster a workplace culture that attracts and retains top talent. The ideal candidate will be a collaborative leader who is committed to service, equity, accountability, and excellence in pursuit of our mission. To this end, the EVP will:Strategic Leadership & Team DevelopmentProvide vision, direction, and support to the Property Management team, including regional managers, site staff, and maintenance personnel.Foster a culture of professionalism, accountability, equity, and resident-centered service.Monitor staff load and lead staff recruitment, training, performance management, and professional development.Resident & Customer SatisfactionChampion a high-quality resident experience through responsive service, well-maintained communities, and equitable policies.Conduct regular site visits, operational reviews, and resident feedback initiatives to assess and enhance performance; respond to complex resident concerns and feedback.Partner with Mission Impact teams to support tenant stability and community engagement.Operational OversightOversee daily operations for a diverse portfolio of affordable and supportive housing properties, including occupancy, maintenance, rent collections, and lease enforcement.Ensure effective execution of property budgets, financial reporting, and cost controls.Analyze operational metrics and implement improvements to optimize performance.Compliance & Risk ManagementEnsure full compliance with federal, state, and local housing regulations including LIHTC, HUD, Section 8, and Fair Housing laws.Oversee the preparation and execution of compliance audits and site inspections and reporting; proactively address findings and implement corrective actions.Develop, implement, update and train staff on operational policies and procedures to meet compliance and risk management standards.Quality Assurance, Continuous Improvement and CollaborationDevelop and implement operational policies and procedures to ensure consistency, effectiveness, and high-quality service delivery across the portfolio.Identify and implement best practices in affordable and supportive housing management.Collaborate closely with internal departments including Property Management, Accounting and Finance, Real Estate Development, and Mission Impact.Participate in strategic planning initiatives and organizational decision-making.Contribute to long-term planning regarding property acquisitions, renovations, and repositioning strategies, and oversee initial budget projections for acquisition and development opportunities.Qualifications, Skills and Abilities:Candidates must have:Bachelor’s degree (Master’s degree preferred) and 10 year’s progressive experience in affordable housing real estate management and compliance (5+ in a leadership role).Sophisticated understanding of property management processes, and an in-depth technical aptitude for and knowledge of compliance under complex private and public debt financing and equity for affordable housing, including LIHTC, HOME, CDBG, Section 8, and Section 811.Substantial experience with and knowledge of financial review, customer service and property management methods.Well-developed oral, written, public speaking, analytical and negotiation skills.Ability to collaborate with and lead a wide variety of individuals and groups.Capacity to work productively under pressure.The capacity to assess and communicate financial and reputational risk and related high level project information.Full Circle Communities, Inc. is located in Chicago, Illinois, in the West Loop near UIC. Our corporate office functions in a relaxed, business casual environment. Some remote work flexibility is available.Employees are encouraged to explore their interests and define their own growth, and Full Circle is a committed partner in their career development.Full Circle is proud to be an equal opportunity employer, and while we have a set of preferred qualifications listed, if you have other experience that you think is related, please apply.Writing samples, references and/or letters of recommendation and copies of any certifications relevant to the position are all welcomed.

Created: 2025-08-12