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Clubhouse Manager

Confidential - Pittsburgh, PA

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Job Description

*We are one of Pittsburgh’s most respected and unique private clubs. With roughly 350 member families, we encompass and blend the best attributes of both country clubs, and community clubs. We are a family oriented, member owned club that recognizes our greatest measure of success is member satisfaction.*_*Clubhouse Manager*_* Assure a high standard of appearance, hospitality and service in personnel and cleanliness of all front of house staff & areas.* Works with the Executive Chef to ensure timeliness of food service.* Supervise and train dining room, bar, pool, and event staff. Manage within budgetary restraints.* Assist in developing contracts for and oversee all administrative and operational aspects of preparing and selling events and catered functions.* Work closely with the Executive Chef & General Manager as well as other departments to ensure that the members’ and guests’ expectations are exceeded.* Assist as the “Gatekeeper” for the reservation book for all Club events.* Assist in Maintaining shared club calendar encompassing all banquets/events* Assist in all Event orders and issue any changes in a timely manner.* Participate in all weekly staff, and event meetings.* Conduct periodic comp-set analysis of surrounding clubs to ensure we are competitive within event fees. (Room rental, bartender fee, set-up, break-down fees, chef attended action station fees* Manage the day-to-day operations and staff, and develop and implement policies and procedures for clubhouse, banquet/events, and food and beverage departments* Plan, implement, and manage a staff recruiting, training and retention program* Plan and implement strategies to assist in the recruitment, enrollment, and retention of club memberships* Responsible for enhancing services to increase the overall member experience* Greet members and guests and oversee service on a routine basis* Develop internal marketing promotions, menu items, pricing, and menu design for all food & beverage outlets, special events and banquets* Assist in developing and monitor revenue and expense operating budgets* Address members and guests’ complaints and concerns and take appropriate corrective actions* Monitors appearance, upkeep and cleanliness of all clubhouse and food & beverage facilities* Serves as manager-on-duty on a scheduled basis* Attends related meetings in club management* Food safety and alcoholic beverage certification*Candidate Qualifications** Good organizational and follow-through skills.* Able to work flexible schedule that includes weekends and holidays.* Must have good communications skills and a dynamic, outgoing personality.* 3-5 years minimum of private Club/Hotel dining room/event supervisory/management experience.*Educational Requirements** High school diploma or GED required.* A four-year college degree in Hospitality is preferred.Job Type: Full-timePay: $48,000.00 - $52,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Paid training* Vision insuranceExperience:* Assistant manager experience: 3 years (Required)* Restaurant experience: 5 years (Required)* Management: 3 years (Required)Ability to Commute:* Pittsburgh, PA (Required)Ability to Relocate:* Pittsburgh, PA: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12

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