General Manager

*Executive Leadership Opportunity – Resort Operations*A well-established and rapidly growing hospitality group is seeking a seasoned operations leader to oversee the full spectrum of RV resort management. This role is ideal for someone who thrives in a dynamic environment, values integrity, and is passionate about delivering exceptional guest experiences.*Role Overview*The General Manager will be responsible for the strategic and day-to-day leadership of a resort property. This includes cross-functional coordination, regulatory compliance, financial oversight, and team development. The ideal candidate will be a hands-on leader with a strong background in hospitality operations and a commitment to excellence.*Key Responsibilities** Champion a culture of service excellence and operational integrity.* Lead and develop a high-performing team across all departments.* Ensure consistent delivery of outstanding guest and resident experiences.* Collaborate with marketing to drive occupancy and brand visibility.* Resolve guest concerns with professionalism and urgency.* Oversee hiring, training, scheduling, and performance management.* Maintain compliance with all applicable laws and resort policies.* Manage budgets, control costs, and support revenue growth.* Contribute to annual planning and capital improvement strategies.* Support home sales and resale activity within the resort community.* Foster a safe, inclusive, and engaging environment for staff and guests.*Core Competencies** Strategic leadership and team motivation* Financial acumen and budget management* Conflict resolution and decision-making* Guest service excellence* Operational problem-solving* Effective communication and adaptability*Qualifications** Bachelor’s degree in Hospitality, Business, or related field preferred* 5+ years in resort or hospitality leadership* Strong understanding of industry trends and compliance standards* Proven success in team development and guest satisfaction* Proficiency in property management systems and Microsoft Office*Physical Requirements** Ability to stand, walk, bend, and lift up to 30 lbs* Manual dexterity for office and operational tasks* Clear vision and hearing for communication and documentation*Benefits Snapshot** Comprehensive health coverage (medical, dental, vision)* Paid time off and holidays* 401(k) retirement plan* Complimentary visit to one of our resorts* Inclusive and supportive workplace culture*Commitment to Inclusion*We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: $50,000.00 - $80,000.00 per yearBenefits:* 401(k)* 401(k) matching* AD&D insurance* Dental insurance* Employee assistance program* Employee discount* Flexible schedule* Health insurance* Health savings account* Life insurance* Paid jury duty* Paid time off* Referral program* Retirement plan* Vision insuranceSchedule:* Day shift* Evening shift* Morning shift* Night shiftAbility to Commute:* Austin, TX 78724 (Required)Ability to Relocate:* Austin, TX 78724: Relocate before starting work (Preferred)Work Location: In person

Created: 2025-08-12