Sales and Leasing Specialist

Leasing Specialist – Salt Lake CrossingAt Aurum, we create magical moments, elevate experiences, and foster a vibrant, engaged community.Salt Lake Crossing is a premier live-and-work community in the heart of Salt Lake City. Here, luxury apartments, innovative workspaces, and vibrant social hubs come together to create an inspiring environment where members can live, work, and connect effortlessly.Our mission is to become the leading live-work brand in the nation that makes connecting with others feel effortless.Our vision is to transform modern living and working by prioritizing human connection and reducing loneliness.As a Leasing Specialist, you will be the front line of our business—engaging potential residents and Work Club members, qualifying leads, and closing leases with a strong sales-driven approach. You will be responsible for building relationships, overcoming objections, and ensuring that every prospect fully understands the value of Salt Lake Crossing.This is a high-impact, revenue-generating role, ideal for someone with a strong sales mindset, negotiation skills, and a passion for creating an exceptional customer experience.Core ResponsibilitiesSales & Leasing Execution:* Engage, qualify, and convert prospective residents into leases.* Maintain a high-volume, steady flow of leads through proactive outreach, follow-ups, and appointment setting.* Conduct compelling tours that highlight the unique features and value of Salt Lake Crossing.* Overcome objections effectively by identifying needs, positioning solutions, and confidently closing deals.* Maintain expert knowledge of pricing, promotions, availability, and competitors to maximize closing rates.* Track leasing performance metrics and adjust sales strategies to meet occupancy goals.Prospecting:* Follow up with all inquiries promptly and persistently, ensuring no opportunity is lost.* Collaborate with the marketing team to refine outreach strategies and improve lead conversion.* Actively engage in local community events, corporate partnerships, and university outreach to drive traffic.Customer Experience & Retention:* Provide exceptional service to prospects and current residents, ensuring a seamless and enjoyable leasing experience.* Guide new residents through the leasing and move-in process with professionalism and care.* Maintain an active presence in the community, ensuring new residents feel welcomed and engaged.* Partner with the Life Style Coordinator to support resident engagement and retention efforts.* Build and nurture relationships with prospective and current tenants to understand their needs and ensure a tailored service experience.Operations & Administration:* Accurately complete leasing paperwork, applications, and compliance documentation.* Manage and update the CRM system, ensuring accurate tracking of leads and conversions.* Conduct market surveys and competitor analysis to stay informed on local market trends.* Collaborate with the property management team to ensure all units are move-in ready.Key Qualities for Success:* Sales-Driven Closer – You are motivated by meeting and exceeding sales targets.* Confident & Persuasive Communicator – You know how to build rapport, negotiate, and handle objections effectively.* Energetic & Proactive – You bring enthusiasm and initiative to every interaction.* Detail-Oriented & Organized – You manage multiple leads, appointments, and tasks seamlessly.* Tech-Savvy & Adaptable – You quickly learn new systems and adapt to changing leasing strategies.Qualifications:* Required: Prior experience in sales, leasing, or customer service.* Preferred: Background in real estate, property management, or hospitality.* Strong negotiation and closing skills.* Proficiency in CRM software and leasing platforms is a plus.* Ability to work weekends and flexible hours to accommodate tours and prospect needs.* Please check us out at saltlakecrossing.com before applying.Nice to Haves:* Experience with Yardi (preferred) or other CRMs.* Previous experience as a Sales Associate, Sales Development Representative (SDR) or Account Executive.* Familiarity with social media marketing and digital lead generation.* Experience working with corporate housing, student housing, or coworking memberships.Company OverviewAt Aurum, we believe success is measured by the strength of our community. We foster debate, unity, and creativity while always striving to deliver more than expected. Here, you’ll be part of a team that works hard, enjoys the journey, and builds something extraordinary.Our company offers a competitive salary and bonuses with a comprehensive benefits package including health, dental, vision insurance, a 401(k) plan, and generous PTO. We are an equal opportunity employer and value diversity. We invite passionate and committed individuals to be a part of our dynamic and growing team.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to:* Sit, stand, walk, or move throughout the workspace for extended periods.* Lift and/or move up to 50 pounds occasionally.* Use hands to handle, control, or feel objects, tools, or controls.* Reach with hands and arms; bend, stoop, kneel, or crouch as necessary.* Communicate effectively with team members and clients.* Specific vision abilities may be required, including close vision, distance vision, color vision, and peripheral vision.The above job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Additional tasks may be assigned as needed to meet business objectives. Aurum Property Management reserves the right to modify or update this job description at any time to reflect changes in job duties or business needsJob Type: Full-timePay: From $20.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Every weekend* Monday to Friday* Weekends as neededEducation:* Bachelor's (Preferred)Experience:* Sales: 2 years (Required)* Customer service: 2 years (Required)Ability to Relocate:* Salt Lake City, UT 84103: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12