Restaurant Manager - Chasing Rabbits

At Solaris Hospitality we strive to provide memorable experiences that are enhanced by innovative food, unique entertainment, and unparalleled hospitality. While dining options abound, Solaris Hospitality offers more than just dining, we cater to all senses.We believe these experiences start with our people, our family. A passionate and dedicated team of innovators and leaders with the common goal of delivering singular experiences to every guest, every time.*JOB SUMMARY*Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards are set and meeting the expectations of the customers daily. Maintains the operating budget and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.*CANDIDATE PROFILE**Education and Experience** High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.OR* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.*CORE WORK ACTIVITIES**Managing Day-to-Day Operations** Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.* Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.* Supports and supervises an effective daily/monthly self-inspection program.* Operates all department equipment as necessary and reports malfunction.* Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.* Encourages and builds mutual trust, respect, and cooperation among team members.* Understands employee positions well enough to perform duties in employees' absence.* Develops specific goals and plans to prioritize, organize, and accomplish work.* Monitors and maintains the productivity level of employees.* Verifies that all team members/supervisors understand the brand specific philosophy.* Maintains the operating budget and verifies that standards and legal obligations are followed.* Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.* Celebrates and fosters decisions that result in successes as well as failures.* Communicates areas that need attention to staff and follows up to verify understanding.* Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.* Establishes and maintains open, collaborative relationships with employees.* Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.* Conducts daily line up and communicates information with the team* Conducts one on one meetings to include positive feedback, coaching and counseling.* Stays readily available/ approachable for all team members.* Demonstrates knowledge of the brand specific service culture.*Providing Exceptional Customer Service** Provides services that are above and beyond for customer satisfaction and retention.* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.* Serves as a role model to demonstrate appropriate behaviors.* Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers daily.* Takes proactive approaches when dealing with guest concerns.* Sets a positive example for guest relations.* Stays readily available/ approachable for all guests.* Reviews comment cards, social media feedback and guest satisfaction result with employees.* Responds in a timely manner to customer service department request.*Additional Responsibilities** Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.* Analyzes information and evaluates results to choose the best solution and solve problems.* Performs hourly job function if necessary.* Always extends professionalism and courtesy to team members.* Comprehends budgets, operating statements, and payroll progress report.* Performs other duties, as assigned, to meet business needs.Job Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:* 401(k)* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Vision insuranceShift:* 8 hour shiftEducation:* High school or equivalent (Preferred)Work Location: In person

Created: 2025-08-12