Office Support / Office Manager

PART TIME POSITION -The Clean Team, an award winning carpet & upholstery cleaning company located in Kingston, MA, is looking for a polished but down to earth individual with customer service experience who is very detailed oriented and has excellent client relation skills.The ideal candidate will have a minimum of 5 years’ experience working in a professional environment, worked in a customer service environment and must have computer experience.Must have experience with QuickBooks, Microsoft Word, Publisher & Excel. Knowledge of Constant Contact is a plus.Duties include but not limited to;-Professionally & cheerfully answer all phone calls;-Greet & assist all walk-in clients with a friendly smile;-Scheduling client appointments using our software;-Manage & Prepare monthly mailings;-Manage, Prepare & Send Monthly E-Newsletters using Constant Contact;-Responding to client’s email inquiries;-Maintain a tidy, organized office;-Assist technicians as needed;-Create, manage & post social media content;-Ordering supplies, Office & Operations;-Attend & Participate in occasional Networking Events during working hours-Provide administrative and clerical support to management personnel;-Assist clients by carrying in area rugs from their car to the office and then also bringing area rugs to their cars at time of pick up; The ideal candidate needs to be able to carry and lift 50+ lbs alone;-The ideal candidate will possess the desire to assist our clients with a caring and cheerful manner over the phone or in person;-The ideal candidate will need to learn & retain various information about our industry;-Potential weekly & monthly bonuses;-Must be able to manage a busy office setting. Clients visit our office during the day. The phone can be very busy at times. Must be able to remember and record details from client conversations;-Must love dogs - there is an office dog on premises;-Hours are Mondays, Wednesdays, & Fridays 8:45 – 5:00-approx. We are closed most major holidays. Your personal birthday is a holiday too! Must be flexible to fill in for vacations.-Individual must be on time consistently & able to be flexible with time at end of day.Please only apply if you are seriously interested in this position.Thank you for your time - we look forward to meeting you.Job Type: Part-timePay: From $25.00 per hourExpected hours: 23 – 25 per weekBenefits:* Employee discountSchedule:* 8 hour shift* Day shift* No weekendsEducation:* High school or equivalent (Required)Experience:* Office Administration: 3 years (Required)Language:* English (Required)Work Location: In person

Created: 2025-08-12