Restoration Manager

*This is a Project Manager position for our mitigation department .*As the *Restoration Manager*, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. You will be writing and reviewing estimates and scope of work. This front-line management position leads their team to operational excellence.*Key Responsibilities*· Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.· Negotiate with customers and/or clients for approval of restoration activities· Schedule, coordinate and oversee crews, and subcontractors to provide service on active projects to include subcontractors· Review job site documentation to support the services provided and ensure proper client requirements and billing process· Maintain all communications with customers, teammates, vendors, and insurance representatives· Manage production expenses including labor, equipment, vehicles, and other assets· Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.*Position Requirements*· High school diploma/GED*· Valid driver’s license*· At least 1 year of management and/or supervisory experience· At least 3 years of industry experience· IICRC certification a preferred*Skills/Physical Demands/Competencies*· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)· Ability to repetitively push/pull/lift/carry objects· Ability to work with/around cleaning agentsJob Type: Full-timePay: $26.00 - $30.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceApplication Question(s):* Do you have Xactimate experience?License/Certification:* Driver's License (Required)Willingness to travel:* 25% (Preferred)Work Location: In person

Created: 2025-08-12