General Manager

*Overview*We are seeking a dedicated and dynamic General Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales performance. This role requires strong leadership skills, a passion for retail, and the ability to manage inventory effectively while fostering a positive work environment.*Duties** Oversee daily store operations, ensuring adherence to Marco’s Pizza standards and procedures* Hire, train, schedule, and supervise all store staff, promoting a positive and productive team environment* Monitor food quality, cleanliness, and customer service to ensure a superior guest experience* Ensure compliance with health, safety, and food handling regulations* Manage inventory, ordering, and vendor relationships to maintain optimal stock levels* Prepare and analyze sales reports, labor costs, and food costs; take corrective action when necessary* Execute local marketing efforts and maintain community engagement* Address and resolve customer complaints or issues in a professional manner* Enforce company policies and ensure accountability among team members* Foster a culture of teamwork, integrity, and continuous improvement*Requirements** Proven experience in retail management or supervisory roles is preferred.* Strong team management skills with the ability to motivate and develop staff.* Excellent customer service skills with a focus on enhancing the customer experience.* Proficiency in inventory control practices and retail sales techniques.* Effective phone etiquette for handling customer inquiries professionally.* Strong administrative skills for managing paperwork and operational tasks efficiently.* Ability to work flexible hours, including weekends and holidays as needed.* Bilingual candidates are encouraged to apply as it enhances communication with our diverse customer base.* Exceptional time management skills to balance multiple responsibilities effectively.Join the Marco’s Pizza team and be part of a growing brand that believes in quality, service, and people. If you are passionate about pizza, leadership, and creating memorable guest experiences, we want to hear from you!Job Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:* Employee discount* Flexible schedule* Paid time offExperience:* Restaurant management: 3 years (Preferred)Language:* Spanish (Preferred)Ability to Commute:* Manassas, VA 20110 (Required)Work Location: In person

Created: 2025-08-12