Senior Manager-Installation

Are you looking for career with stable company that with a great culture and appreciation for work-life balance?!Are you highly organized, customer service oriented, and possess great follow up and follow through skills?If this is you, we should talk!*Closet World, *the nationally recognized leader in home organizing systems seeks a qualified District Manager to lead installation personnel and provide support to insure a high percentage of job completions. The installation Supervisor will drive client satisfaction through high quality installations, superior communication, and tenacious follow through. The ideal candidate for this position has a positive attitude, a tireless work ethic and prides themselves on delivering high levels of service!Come experience a high-energy, fast-paced environment that is both competitive and rewarding! Learn about our Industry and soar with the support of a great team! We are looking for the best and brightest to join our Company. If you have a passion to lead projects and drive levels of service Closet World is the place for you!*What you will do…. ** Provides daily support to installation personnel* Schedules jobs and services in an effort to maximize install value potential* Provides training, coaching, counseling and encouragement to installation team* Leadership and coordination of 5-7 installation personnel and fleet vans which are loaded and deployed daily to residential locations* Manages all aspects of installation department including managing and leading installers and installer assistants (helpers)* Manages initial material load and accuracy, van deployment and arrival, complete installation, deposit collection, and ultimate customer satisfaction.* Schedules and manages each installation and service project from start to finish* Interacts with customers, designers and the production department* Places a high emphases on a high level of customer service and accounts receivables* Travels occasionally off-site to perform client surveys* Communicates management directives to field staff to ensure compliance* Follows up on customer satisfaction issues and drives resolution striving for 100% customer satisfaction* *The must haves…*** *3-5 years experience in a consumer installation environment is highly desired** Minimum of five years supervisory experience* Excellent conflict resolution skills* Skillful management ability to manage and develop people* Ability to communicate with staff at all levels of the organization* Must be able to demonstrate superior customer service skills from prior work experiences* Exceptional organizational, analytical, interpersonal and written/oral communication skills* Ability to manage staff, responsibilities and priorities in a fast paced environment* *The benefits of working at Closet World…*Aside from the amazing people and culture we have here at Closet World we believe every employee should be recognized and rewarded fairly for a job well done! We offer growth potential for motivated individuals, competitive compensation, and full benefits including medical, prescription drug, vision and dental care. Your financial well-being will be supported through our 401(k) retirement investment plan. Furthermore, we offer a challenging but fun work environment with a group of dedicated and passionate employees.Our employee benefits package includes the following: *Medical * Dental *Vision * 401(k) Retirement *Paid Vacation Time * Paid Holidays *Life Insurance**Why work here?*_“Our brand name is everywhere and helping others get organized improves the quality of their lives. Customers love our product!”_Job Type: Full-timePay: $75,000.00 - $90,000.00 per yearBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 10 hour shift* Monday to FridaySupplemental Pay:* Bonus opportunitiesExperience:* supervisory: 5 years (Required)Work Location: In person

Created: 2025-08-12