Tour Guide for Dolphin and Manatee Tours

_*The Tour Guide position has a pay scale where base pay is $15-20 per hour, however when tips are included you could expect to make anywhere between $40-$75 per hour. This is not including any of the incentive and commission programs that we have set up for Tour Guides.*_*In a nutshell, a tour guide will prepare for tours, guide tours, maintains tour equipment, and attend weekly zoom meetings with full staff.**The ideal candidate must be able to provide exceptional customer service and presentation skills, while also ensuring the safety and happiness of our guests.**Technical Skills & Duties** *Arrives prior to guest arrival to check-in guests, collect payment, sign waiver forms, and direct guests to tour site area.** *Sets up all tour supplies and equipment in a timely manner prior to guest check-in.** *Teaches skills, such as proper paddling methods, and demonstrates and advises on the use of tour equipment.** *Leads Paddle Board and Kayak Tours, giving clear directions to guests regarding water safety practices, tour instructions, and measures to ensure minimal environmental intrusion.** *Follows established tour presentations exactly as instructed (some memorization required), highlighting interesting details and information regarding wildlife varieties & habitats, area facts & historical information, and points of interest to tour groups, creating a memorable tour experience.** *Inspects all equipment for damage and necessary maintenance and reports any needed action to management daily.** *Learns and follows all Fish and Wildlife Commission (FWC) rules and regulations.** *Must have SUV, Truck, or Van.** *Maintains a clean and organized company trailer and basic upkeep.** *Conducts retail sales transactions, including cross-selling additional products and services.** *Performs other related duties as assigned.**General Skills** *Must be able to lift and transport supplies and equipment weighing up to 50 pounds.** *Must be able to work for extended periods of time in outdoor weather conditions.** *Able to understand and follow both oral and written instruction.** *Operate general office equipment including telephones, computers and cash registers.** *Must be comfortable speaking and presenting to small and large groups.**Behavioral Skills** *Ability to conduct oneself in a professional and ethical manner at all times.** *Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with customers and guests.** *Must have excellent time management skills, including the ability to organize and manage multiple priorities.** *Must be able to take initiative and effectively adapt to changes.**Application:**It is best for applicant to call Three Brothers Headquarters at (386) 310-4927.*Benefit Conditions:* Waiting period may applyThis Company Describes Its Culture as:* Stable -- traditional, stable, strong processes* People-oriented -- supportive and fairness-focused* Team-oriented -- cooperative and collaborativeCOVID-19 Precaution(s):* Virtual meetings* Sanitizing, disinfecting, or cleaning procedures in placePay Frequency:* Bi weekly or Twice monthlyTypical end time:* 4PMTypical start time:* 8AMWork Remotely* NoJob Types: Part-time, Full-timePay: $15.00 - $20.00 per hourBenefits:* Referral programSchedule:* Day shiftSupplemental Pay:* Bonus pay* Commission pay* TipsAbility to commute/relocate:* Naples, FL 34113: Reliably commute or planning to relocate before starting work (Preferred)Education:* High school or equivalent (Preferred)Shift availability:* Day Shift (Required)Work Location: In person

Created: 2025-08-12