Restaurant General Manager - Jersey Mike's

_*Is JERSEY MIKE'S SUBS for YOU?*_Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!Are you a person who excels in restaurant operations and craves a chance to take your career to the next level? Are you collaborative and decisive? Do you enjoy being part of a team and engaging others? If you’re enthusiastic, optimistic, and eager to contribute wherever you can than become a part of the rapidly growing Jersey Mike's family!*YOUR ROLE:*As the General Manager you will be responsible for maintaining effective daily business operations. This includes responsibilities creating weekly schedules, managing inventory, ensuring a safe and clean work environment, and working in conjunction with Human Resources to deliver the various aspects of personnel management such as recruiting, training, coaching, employee performance evaluations, promotions, and general staff planning. You will also assist Corporate Leadership in planning, promoting, and implementing strategies and tactics to attract new customers and repeat business. You will lead a highly motivated team focused on delivering superior service, maximizing customer satisfaction, and responding efficiently and accurately to customer complaints.*OPPORTUNITIES AVAILABLE AT ALL OF OUR LOCATIONS: *Let us know which of our six Des Moines and Ames area locations would be most convenient for you to work at?*LOCATIONS CURRENTLY HIRING:** Clive: 12851 University Ave. Ste 200, Clive, IA 50325* Merle Hay: 4117 Merle Hay Road, Des Moines, IA 50310* East Side/Fairgrounds: 2809 E. University Ave. Des Moines, IA 50317* Ankeny: 1510 SW Vintage Pkwy Ste. 200, Ankeny, IA 50023* Ames: 537 Lincoln Way, Ames, IA 50010* West Des Moines: 5901 Mills Civic Pkwy. Ste 3160, West Des Moines, IA 50266* Fleur: 4319 Fleur Drive, Des Moines, IA 50321* Altoona: 3418 8th St. SW, Altoona, IA 50009In addition to pleasing customers with our authentic sub sandwiches, you'll have the opportunity to work in our fun, productive atmosphere with an awesome team of like-minded, positive people.So become a part of our tradition! Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our team members. If you want to be part of something special in a spirited, fun, and social environment than bring your energy and let’s grow together!* *Great pay! ($52,000 to $60,000 + bonuses based on experience/ability)** *No fryers make for a clean, easy working environment!** Meal discounts for employees* In-house training and skill development* We are a rapidly growing brand with many opportunities for quick career advancement* Locally owned restaurant franchisees* We care about our team members* Avoid the problems of big corporate owned restaurant brands_*Integrity & Respect*_ - Jersey Mike's employees do what they say and demonstrate good character, creating an atmosphere of mutual trust and respect._*Balance*_ – Jersey Mike's employees are parents, athletes, students and career restaurateurs. Our culture understands and encourages a balance of your life roles, interests and hobbies._*Empowerment*_ - Jersey Mike's employees are empowered to be individuals and believe in themselves. You are empowered to be responsive, innovative and to do what it takes to take care of the customer._*Community*_- Your performance and friendly service will contribute to the creation of a vibrant and diverse community.*JOB REQUIREMENTS: ** Must be at least 21 years of age* 5+ years of restaurant experience preferred* 3 years of management and/or leadership experience preferred* Strong leadership and management abilities with high standards of service and professionalism.* Exceptional time management and organization skills* Exceptional customer service skills* Strong working knowledge of food safety standards and regulations* Thrive in a fast paced work environment* Strong work ethic and accountability* Strong problem-solving skills and experience* Ability to lead a team and communicate efficiently, both verbally and in writing* Must be able to lift up to 50 lbs.*RESPONSIBILITIES TO INCLUDE: ** Provides daily direction and general staff assignments ensuring adequate staffing and materials are available.* Oversee daily operations of the restaurant.* Manages all areas in front and back of house.* Ensures high food quality and customer/employee safety.* Creates a positive guest experience by delivering a high level of service and ensuring all team members engage in conversations with guests to understand their needs and exceed their expectations* Maintains overall cleanliness of restaurant, inside and out* Conducts in coordination with Human Resources appropriate labor management processes including employee interviews, hiring, coaching, performance evaluations, corrective actions, and terminations.* Ensures a positive team environment by recognizing and reinforcing individual and team accomplishments.* Ensures that training and individual development opportunities are available to all staff. Provides motivational leadership to fellow Jersey Mike’s team members.* Ensures all Jersey Mike’s inventory control, food preparation, and cleaning procedures and guidelines are followed.* Ensures that staff and management scheduling is completed and published in accordance with Human Resources’ policies, guidelines, and timelines.* Assists Regional Manager and Corporate Executives with expense tracking, and local restaurant marketing and promotion.* Conducts other responsibilities and duties as may be assigned.*License/Certification:** Driver's License Required* Reliable personal transportation available* ServSafe Manager Certification (Required within 90 Days)Job Type: Full-timePay: $52,000.00 - $60,000.00 per yearBenefits:* Employee discount* Flexible schedule* Paid time off* Paid trainingLicense/Certification:* Driver's License (Required)Ability to Commute:* Clive, IA 50325 (Required)Ability to Relocate:* Clive, IA 50325: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12