Funding Operations Specialist

_Who We Are:_We’re growing fast here at Claim Angel and are looking for a team member to help us achieve our goals . You should be comfortable working with contracts, payments, software, excel and various levels of technology. We are looking for a great team player who is extremely detail-oriented, task-focused, able to follow and improve systems and processes, as well as think outside of the box. This role will serve as the liaison between customers, our internal accounting teams and external funding partners._This Opportunity:_ClaimAngel.com is seeking a Funding Operations Specialist.As an experienced *Funding Operations Specialist*_*, *__y_ou will play a pivotal role in our organization by efficiently and effectively managing the communications and documentation for our funding process. You will be responsible for overseeing a large volume of claims and ensuring the timely and accurate handling of their follow-up procedures. The successful candidate will possess a deep understanding of claim management principles, possess excellent organizational skills, and have a proven track record of delivering outstanding results._Your Impact:_* Act as a conduit of the funding process, ensuring compliance with company policies, industry regulations, vendor policies, and legal requirements.* Gathering documents required to process payment upon contract completion.* Review payment documents and agreements with absolute accuracy and discretion for payment readiness.* Disburse daily payments to customers, including manually entering bank account information, validating all documentation and ensuring each payment adheres to our funding criteria* Conducting 2x daily audits of all payments to confirm and escalating issues as needed* Review all claim information and determine payment readiness.* Act with urgency, integrity and ability to ensure customer satisfaction.* Communicate frequently with funding companies and internal team members, you will be engaging with individuals throughout your entire work day via phone, text, email and slack.* Conduct thorough analysis of funding readiness gathering and analyzing relevant information, and making informed decisions.* Provide liens to all clients and law firms in a timely manner.* Collaborate with internal departments, such as operations, funder relations, legal, and accounting, to ensure accurate and timely resolution of claims.* Build and maintain strong relationships with external stakeholders.* Stay updated on industry trends, emerging technologies, and best practices in litigation funding claims management, and implement innovative solutions as appropriate.* Managing and maintaining multiple tools and softwares, including hubspot, docusign, slack etc.* Ensures all the pertinent claim documents and status reports have been entered into third party claim systems._Who You Are_*Preferred Qualifications*3+ years of experience in payments, operations and document handlingExtremely organized and comfortable with high-volume environmentsObsessively precise!Strong knowledge of personal injury, medical billing and law firm operationsAbility to find quick and creative solutionsExcellent attention to detail and the ability to communicate quickly and effectivelyGeneral familiarity with technology and SaaS products is a mustExperience working in a CRM such as salesforce/hubspotExceptional analytical and problem-solving abilities, with the capacity to make sound decisions under pressureSuperb communication and interpersonal skills, with the ability to effectively liaise with clients, colleagues, and external stakeholders.Proficiency in utilizing claims management software and other relevant tools* Full-time* 40 Hours a week (OT when available)* Monday to Friday* Hybrid Role, 3 days minimum required in the office (Tuesday, Wednesday & Thursday)Job Type: Full-timePay: $21.00 - $23.00 per hourBenefits:* Paid time offSchedule:* 8 hour shiftWork Location: Hybrid remote in Boca Raton, FL 33487

Created: 2025-08-12