Operations Support-Track and Trace

*As a Freight Tracker/Tracer Associate you will play a critical role in tracking freight shipments across the nation.**By being our eyes and ears you ensure that customers, drivers and company needs are all met.**Qualifications:** _*We prefer someone with prior trucking/transportation/logistics experience for this position. *_* Must have dependable transportation and be comfortable reporting to the office for your assigned shift.* Self-motivated problem-solver with strong desire to complete assigned tasks.* Ideal candidate has a can do, must do work ethic* Attention to detail, the ability to complete an assignment.* Must be able to effectively initiate and complete 80 to 100 phone calls per shift.* Must be able to communicate well verbally and in writing.* Customer service skills/experience are a plus.*Responsibilities:**The following list displays some of the daily shift activities of a Freight Tracker/Tracer Associate. This list is not comprehensive and other duties may be added as needed.** This position supports the company by providing visibility and documentation for all freight moving within our system.* The main focus of this role is to provide clear and concise communication on all loads moving within the company, pro-actively identify and mitigate any problems that might impact on time movement.* Initiate check calls with all drivers on pick ups, deliveries or any event that might impact freight movement.* Handle all driver communication resolving any problems or events that arise.* Maintain accurate records on times, dates, equipment numbers, freight bill information and any other data that should be retained.* Work proactively with all departments to ensure all communication is shared in an accurate and timely manner.* Complete post shift recaps.* Meet KPIs as assigned.* Report to management as instructed.*Benefits:**We offer a competitive pay and benefits package.** Health insurance (employer pays a %)* Life insurance* Paid time off* 401K* This is a W2 position with hourly pay, overtime after 40 hours.* Modern, well equipped work place.*For more information please apply today. We would like to have qualified applicants come in for an interview at your earliest convenience.*Job Type: Need 2 Full-time on Weeknights or and 2 Weekend DaysPay: $14.00 - $18.00 per hourMultiple Shifts AvailableJob Type: Full-timePay: $14.00 - $18.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* Dental insurance* Flexible schedule* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 10 hour shift* 8 hour shift* Monday to Friday* Night shift* Weekends as neededExperience:* Logistics: 1 year (Preferred)* Freight Brokers & Agents: 1 year (Preferred)Work Location: In person

Created: 2025-08-12