Assistant General Manager

Planning· Analyze the monthly P&L with the General Manager and assist in problem identification, analyzing variances, and provide written/oral resolution.· Work with General Manager to determine, recommend, and implement process improvements.· Analyze shopper reports, social media reviews, and guest complaints or complaints to correct concerns as well as commend the actions of the employees or team.· Prepare work schedules while adhering to payroll budgets and constraints and post. Post timely.· Monitor labor costs; use judgment to deviate from schedule/adjust staffing levels based on business.Communication* Communicate with General Manager on a regular basis to discuss initiatives and concerns.* Manage multiple departments efficiently and contribute to weekly meetings with the team leads to institute objectives and goals, to review performance, and to offer direction.* Conduct and oversee pre-shift meetings with staff.* Respond to tasks within the designated time period.· Assist by providing feedback and supervision to team members; including constructive guidance to improve poor performance and praise to provide on-going motivation for strong performance.· Contribute during mandatory district/regional meetings and company-wide meetings.· Maintain confidentiality of company financials, sales, and strategic information.Human Resources· Assist the General Manager with recruiting, interviewing, and hiring team members in keeping with company guidelines and applicable laws; work with HR to remain abreast of the legal implications of this process.· Lead staff orientations.· Aid in the preparation of schedules and learning paths for new hire training and assigning mentors.* Properly maintain staffing levels.* Provide completed employee documentation to the HR Dept promptly.* Ensure all required certifications are current.* Partake in completing staff assessments and developing opportunities for professional and personal growth.* Coach, counsel, and discipline employees according to the guidelines set by HR.* Handle employee inquiries and grievances, adhering to the proper resolution procedures.* Maintain confidentially of Human Resource related items related to the company and employee’s information.Sales & Marketing* Participate in establishing and implementing a solid written business plan that creates market demand along with goals and expectations.* Support sales initiatives and meeting goal expectations.* Aid in the activation and execution of promotions and posts on social media.* Activate, execute, and participate in outside promotional work to various groups and businesses within the community to promote the facility.* Participate in league formation efforts.* Ensure current marketing materials are displayed.Facility* Comply with health and legal regulations to maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, as well as maintaining security systems and overall building maintenance.* Perform daily routine indoor and outdoor inspections of the property.* Consult with the assigned support team member before the third-party vendor is called before any physical work is conducted on/at the venue.For locations with Amusements:* Inspect all games, attractions, and related amusement equipment to ensure they are in working order and there is a working plan for all mechanical or safety issues.* Certify that all gaming and attraction areas are well-stocked, clean, and in working order.* Establish a review of the critical control documents related to card encoding and inventory management.Job Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Vision insuranceShift availability:* Day Shift (Preferred)* Night Shift (Preferred)Ability to Commute:* Trussville, AL 35173 (Required)Ability to Relocate:* Trussville, AL 35173: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12