Guest Experience Associate

*Job Summary*We are seeking a passionate and dedicated Barista to join our team. The ideal candidate will have a love for chocolate and customer service, ensuring that every guest has a delightful experience. As a Barista, you will be responsible for crafting high-quality beverages, maintaining cleanliness, and providing excellent service in a fast-paced environment.*Duties** Prepare and serve a variety of chocolate drinks and chocolate items according to established recipes and standards.* Provide exceptional customer service by engaging with customers, taking orders, and addressing any inquiries or concerns.* Maintain cleanliness of the work area, including equipment, utensils, and seating areas to ensure compliance with food safety standards.* Handle cash transactions accurately and efficiently using the Aloha POS system.* Assist in inventory management by tracking supplies and notifying management of low stock levels.* Collaborate with team members to create a positive work environment and ensure smooth operations during peak hours.* Stay knowledgeable about menu items, promotions, and seasonal offerings to enhance sales opportunities.*Skills** Strong customer service skills with the ability to communicate effectively with diverse clientele.* Knowledge of chocolate preparation techniques and an understanding of food safety practices.* Previous experience in the food industry is preferred but not required; training will be provided.* Basic math skills for handling cash transactions and managing inventory.* Familiarity with cash handling procedures and point-of-sale systems such as Aloha POS is a plus.* Ability to work efficiently in a fast-paced environment while maintaining attention to detail.* A willingness to help others and contribute positively to the team dynamic.Join us in creating memorable experiences for our customers through exceptional chocolate and service!Job Type: Full-timePay: $16.00 - $19.00 per hourExpected hours: 36 per weekBenefits:* Dental insurance* Employee discount* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Every weekendShift availability:* Day Shift (Preferred)Ability to Commute:* Santa Fe, NM 87501 (Required)Ability to Relocate:* Santa Fe, NM 87501: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12