Front of House Manager

*Overview*We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our fine dining establishment. This role is crucial in ensuring exceptional customer service and maintaining a welcoming atmosphere for our guests. The ideal candidate will possess strong leadership skills, a passion for the culinary arts, and a commitment to delivering an outstanding dining experience.*Responsibilities** Manage front of house operations, ensuring smooth service flow and guest satisfaction.* Supervise and train staff, including servers and hosts, to uphold service standards.* Collaborate with the kitchen team to coordinate food service and maintain quality.* Conduct interviews and assist in the hiring process for front of house staff.* Oversee inventory control, ensuring adequate supplies while minimizing waste.* Implement and maintain health and safety regulations in accordance with industry standards.* Address guest inquiries and resolve any issues promptly to enhance their experience.* Monitor performance metrics and provide feedback to staff for continuous improvement.*Requirements** Proven experience in customer service within a fine dining or upscale restaurant environment.* Strong knowledge of kitchen operations and culinary principles is preferred.* Experience in shift management with the ability to lead a diverse team effectively.* Excellent communication skills with a focus on guest relations and staff training.* Ability to manage inventory control processes efficiently.* Strong organizational skills with attention to detail in all aspects of service delivery.* Flexibility to work various shifts, including evenings and weekends as needed.Join our team as a Front of House Manager where you can showcase your leadership abilities while contributing to an exceptional dining experience!Job Type: Full-timePay: $55,000.00 - $62,000.00 per yearBenefits:* Employee discount* Flexible scheduleShift availability:* Day Shift (Preferred)* Night Shift (Preferred)Ability to Commute:* Charlotte, NC 28277 (Required)Ability to Relocate:* Charlotte, NC 28277: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12