Assistant Food and Beverage Service Director

_Idle Hour Country Club – Lexington, KY_*Reports to:* F&B Service Director*Direct Reports:* F&B Supervisors, Servers, Bartenders, Hosts, Support Staff*Position Summary*The Assistant Food and Beverage (F&B) Service Director supports the F&B Service Director in managing the day-to-day operations of all front-of-house dining and bar services at Idle Hour Country Club. This hands-on leadership role ensures a high level of service is consistently delivered across all outlets, including à la carte dining, bar service, and events. The ideal candidate is an organized, member-focused leader with a passion for hospitality, team development, and operational excellence.*Primary Responsibilities**Daily Operations Support** Assist in overseeing dining room, bar, lounge, and poolside service operations to ensure a seamless member experience.* Monitor floor activity during peak service times, stepping in to resolve issues and ensure service standards are met.* Support daily opening and closing procedures, ensuring readiness, cleanliness, and consistency in service presentation.* Communicate effectively with the kitchen, beverage, and events teams to ensure coordination and accuracy.*Team Supervision and Development** Supervise front-line service staff, including scheduling, assigning sections, and monitoring performance.* Assist with the onboarding and continuous training of staff to reinforce service expectations and club standards.* Deliver pre-shift meetings, coach staff on the floor, and support ongoing professional development.* Serve as an approachable and visible leader during shifts, offering feedback and support in real-time.*Member and Guest Service** Maintain a consistent presence on the floor to engage with members, address concerns, and gather feedback.* Uphold a standard of warm, anticipatory, and personalized service.* Resolve member issues or complaints in a prompt, professional, and solutions-oriented manner.*Administrative and Financial Support** Assist in monitoring labor costs, inventory levels, and daily financial reporting.* Help track and manage par levels for supplies and ensure proper use of club resources.* Contribute to PMIX and service trend analysis to improve menu knowledge and team execution.*Event Support** Support the F&B Service Director and Events Team in the execution of weddings, golf outings, private parties, and club events.* Supervise FOH setup, service, and breakdown to maintain consistency and quality standards.* Help coordinate event staffing and ensure readiness of event spaces.*Compliance and Safety** Ensure staff adherence to club policies, health codes, sanitation standards, and responsible alcohol service.* Assist with inspections and help maintain a clean, safe, and welcoming environment throughout the club.*Innovation and Service Improvements** Identify service gaps or operational inefficiencies and propose solutions to enhance the member experience.* Stay current on service trends, member preferences, and hospitality best practices.*Qualifications** 3–5 years of experience in food and beverage management, preferably in a private club or upscale dining environment.* Strong floor presence with the ability to lead by example.* Excellent communication, conflict resolution, and interpersonal skills.* Ability to multitask in a fast-paced environment and maintain composure under pressure.* Working knowledge of Jonas POS systems, inventory processes, and basic financial reporting.* Commitment to continuous improvement, hospitality excellence, and team development.Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:* 401(k)* Dental insurance* Flexible schedule* Health insurance* Paid time offShift availability:* Night Shift (Required)Ability to Commute:* Lexington, KY 40502 (Required)Ability to Relocate:* Lexington, KY 40502: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12