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Office Administrator – Marine Service & Repair (...

Confidential - Marco Island, FL

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Job Description

*Position Overview:*We are seeking a detail-oriented and customer-focused Office Administrator to manage the day-to-day administrative operations of our marine service repair business. This role involves handling customer inquiries, maintaining accurate company records, processing financial transactions, ordering parts, scheduling technicians, and preparing estimates and invoices. The ideal candidate will be organized, dependable, and able to work in a fast-paced environment where multitasking is essential.*Key Responsibilities:** Answer and direct incoming phone calls, emails, and in-person inquiries in a professional and friendly manner.* Maintain company books, including accounts payable, accounts receivable, and bank reconciliations.* Prepare and send estimates, work orders, and invoices to customers.* Order marine parts and supplies from vendors; track shipments and maintain inventory records.* Schedule service technicians and coordinate job assignments to ensure timely completion of work.* Maintain organized filing systems for customer records, vendor accounts, and service history.* Manage Payroll* Process customer payments and ensure timely follow-up on outstanding balances.* Assist with basic marketing and customer communication, such as sending service reminders or seasonal updates.* Post company updates, promotions, and announcements on social media sites to engage customers and promote services.* Support overall office operations and management as needed.*Qualifications:** Prior experience in office administration, bookkeeping, or customer service (marine industry experience a plus).* Proficiency in QuickBooks (or similar accounting software) and *Google Workspace* (Docs, Sheets, Gmail, Drive, etc.).* Strong organizational skills and attention to detail.* Ability to prioritize and manage multiple tasks in a fast-paced environment.* Excellent communication skills, both verbal and written.* Familiarity with marine parts, equipment, or repair processes preferred but not required.*Schedule:*Full-time, Monday–Friday (some flexibility for seasonal workload).*Compensation:*Competitive hourly rate or salary based on experience, plus potential performance incentives.*Work Environment:*Office setting within an active marine service and repair facility. Occasional exposure to outdoor marina environments.Job Type: Full-timePay: $22.50 - $27.50 per hourExpected hours: 40 per weekAbility to Commute:* Marco Island, FL 34145 (Required)Ability to Relocate:* Marco Island, FL 34145: Relocate before starting work (Required)Work Location: In person

Created: 2025-08-12

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