Policy Services Specialist

Primary Job Title: Policy Services SpecialistAlternate/Related Job Titles:Policy Operations AssociateInsurance Documentation SpecialistPolicy Processing CoordinatorPolicy Administration ClerkClient Services Assistant – InsuranceLocation: Worcester, MAOnsite Flexibility: HybridContract Details:Position Type: Contract to Hire (6–9 months temp employment with potential for extension)Contract Duration: Not specifiedStart: 09/22/2025Pay Rate: $20.99–$21.00 per hourShift/Hours: Monday–Friday, 8:00 am–4:30 pm (Avg. 38.75 hours/week)Job Summary: The Policy Services Specialist supports the ML Operations business unit through a variety of standardized administrative and support tasks. This role handles policy servicing, routine inquiries, and internal documentation with occasional confidential materials. It offers hands-on training and continuous mentorship.Key Responsibilities:Provide processing support to the business unit and ensure timely, accurate reporting to external parties.Prepare reports, legal notices, and correspondence.Offer occasional telephone and administrative support.Maintain internal documentation including Excel spreadsheets and outgoing mail.Uphold the integrity of policy support documentation.Collaborate with internal team members on assignments.Deliver excellent verbal and written communication with colleagues.Assist other departments as needed.Required Experience:1–3 years of secretarial or administrative experience.High School Diploma required.Nice-to-Have Experience:Prior exposure to the insurance industry.Continuing education credentials.Required Skills:Strong written and verbal communication skillsOrganizational skillsMicrosoft Office (Outlook, Word, Excel)Preferred Skills:Customer service mindsetExperience working with policy or legal documentationAbility to collaborate with management and cross-functional teamsEagerness to learn and grow within the insurance industryProfessional demeanor and energetic personalityAdditional Skills:MS Access (a plus)Benefits:Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout the Client: A U.S. property and casualty insurance company offering comprehensive coverage for businesses, homes, and automobiles. Services are distributed via independent agents and brokers with a focus on value and protection.About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-25764#gttic #gttjobs

Created: 2025-09-13