Customer Service Representative

Are you looking for a customer service position in Ankeny? If yes than look no further. Adecco has partnered with one of our clients to identify a candidate that can work a long term assignment. Location: Ankeny Iowa M-F 8:30 - 5:00 pm $16.00 must live local this is not remote. Answer inbound phone calls from internal and external customers Process customers'' payments Make credit release decisions following procedures Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standard Responsible for the investigation and analysis of credit information while working within established guidelines Contact customers regarding delinquent payments and assists in the collection of past due accounts For Outbound Collections: Credit limit assessments Participate and/or lead monthly conference calls with Field staff (Territory Managers, General Sales Managers, Order to Cash Champions, etc) Meet monthly goals set at beginning of quarter (reduce DSO, reduce over 30/60/90 buckets, etc) Work set of accounts each day and note all efforts What''s in this for you? * Pay rates starting at (Pay Rate), plus overtime as needed! * Weekly Pay - you receive a paycheck every week ** Comprehensive benefits after 1 week - medical, dental, vision, options available * Click on ''Apply Now'' to be considered for this Opportunity. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction recordsEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Created: 2021-11-29