Supervisor of Technology and Multicast Operations

The TEGNA Streaming Center in Charlotte, North Carolina is looking for a Supervisor of Technology and Multicast Operations. This position reports to the TEGNA Stream Center Head of Technology. This position will direct and oversee portions of the day-to-day technical operations and have technical oversight of TEGNA''s three multicast networks, True Crime Network, QUEST, and TWIST. Responsibility will include management of TSC team members, hands-on maintenance of infrastructures such as broadcast equipment, IT network, automation, and staff members'' training. Responsibilities: Coordinate and manage new multicast affiliate integrations.Direct all support processes for multicast operations.Oversee Service Now ticketing and resolutions for multicast networks.Develop and coordinate viewer and station response team for issue resolution.Take part in in the design, implementation, configuration, monitoring, support and corrective maintenance of all storage and computer systems, data centers, and media applications hosted on on-premises and virtual infrastructure.Maintain, upgrade, and support of Media applications including commercial encoding, transcoding, packaging, playout, and media asset management systems, as well as custom software applications which support various media workflows.Oversee the troubleshooting and repair of computer hardware, software, and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security, and virus protection.Liaise with third party vendors (e.g., equipment vendors and software providers) during issue resolution and new platform evaluationsMaintain detailed documentation, monitoring tools and drawings as required to address growth including system configuration and wiring infrastructure to facility standards. Requirements: Maintain knowledge and stay current on technological advances, including computer software and hardware, media and content distribution technologies, and television broadcasting distribution.Understanding of playout automation equipment.Available to work various hours and days, including weekends, overnights, and holidays, as needed.Managing multiple projects simultaneously.Excellent organizational and leadership abilities.Outstanding communication and people skills, both written and verbal.Associate degree in Electronics, Broadcasting or related field and five years'' experience in broadcast equipment repair, design, and installation. Supervisory experience is required. Work Environment: Office Physical Demands: Sedentary work Travel: Rarely: less than 10% Work Environment Set: Office: normally performed in a typical interior/office environment Physical Demands Set: Sedentary work: Involves sitting most of the time; walking, lifting, bending, standing, etc. About TEGNA TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 64 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA''s OTT advertising service. For more information, visit TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.

Created: 2021-11-29