Sky Lobby Navigator - Sky Lobby, Full-time

The Sky Lobby Navigator will greet visitors entering the building, check in and register visitors for security badging, assist visitors around wayfinding, as well as other tasks associated with arrival and departure from Shirley Ryan AbilityLab. The Sky Lobby Navigator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Sky Lobby Navigator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Principal Responsibilities The Sky Lobby Navigator will: Welcome visitors to Shirley Ryan AbilityLab by greeting in the lobby, assisting with security check in processes, and directing visitors to their destination. Communicate the amenities of the building, and answer visitor questions. Utilize the institute''s informational tools, including the Shirley Ryan AbilityLab directory, the LIFE center, etc. to provide visitors accurate information. Ensure patients and visitors have their non-clinical needs met upon arrival to the AbilityLab. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Created: 2021-11-29