Customer Service Representative

Customer Service Representative for a high call volume wholesale optical lab. Looking for a dedicated, face-paced worker who can build relationships with a large customer base. -Prior customer service experience and optical knowledge are a big plus. -Maintaining a positive, empathetic, and professional attitude toward customers at all times. -Acknowledging and resolving customer complaints -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments, and complaints -Ensure customer satisfaction and provide professional customer support. -Must have good phone etiquette and be a fast learner. -Most work is done via phone and will be utilizing computers with multiple in-house programs. -Must be fluent in both English and Spanish -Negotiable salary depending upon knowledge and experience. -Monday - Friday -8 AM-6 PM -Casual dress code Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Created: 2021-11-29