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Transaction Processor

Fidelity TalentSource - Covington, KY

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Job Description

Transaction ProcessorCan be in Covington or Albuquerque locationThe RoleAre you interested in learning more about the full suite of products that Workplace Investing has to offer? Are you an inquisitive person that likes to understand what "makes things tick"? If so, Data Management may be the destination for you! We are a "fully integrated" organization, collectively supporting the intake and update of data across the Defined Contribution, Defined Benefit, Health Savings, Health and Insurance, and Stock Plan Services platforms.The Feed Processing Representative II role is responsible for reconciling errors on all incoming files from clients and payroll vendors. These daily responsibilities include: Communicating SSN level errors back to client and/or internal business partners via approved Fidelity channels Troubleshooting entire feed issues associated with the Single Client Feed (SCF), Plan Sponsor Webstation (PSW), and Electronic Data Transmission (EDT) Identifying and analyzing data trends and working directly with Client Management and/or the clients to reduce errors from being sent on subsequent feeds. The Expertise and Skills You Bring Bachelor''s degree with 2+ years'' experience in an operations or client facing role Working knowledge of Fidelity systems such as FPRS, DBCS, TSO, PSW, HOBS, IDB, XTRAC Ability to work in a cross-functional team environment and be an effective team player Strong analytical, problem-solving, problem identification skills Ability to set and balance multiple priorities, meets goals and deadlines, and manage daily workload with minimal daily oversight Consistent balance between excellent accuracy and high efficiency/rate while adhering to processing rules and Service Level Agreements (SLA).The TeamData Management is part of the broader Workplace Investing (WI) Implementation function, focused primarily on the post-implementation support of our clients'' data-related needs and questions. With multiple teams we consult, draft solutions, monitor data processing through the system, and manage updates of data into and consistency of data across Fidelity''s various platforms. The Feed Processing Representative II role utilizes a variety of Fidelity systems to ensure that all indicative data flows accurately and as expected on the incoming files to the appropriate Fidelity system. Our focus and passion are to deliver high-quality, timely results every pany OverviewFidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity''s U.S.-based regional and investor center locations. If you would like to experience Fidelity''s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at [Click Here to Email Your Resumé] .Information about Fidelity InvestmentsAt Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients'' money. For information about working at Fidelity, visit .Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Created: 2021-11-29

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