POSITION: Collections Specialist
LOCATION: Alpharetta, GA
COMP.: to $21/hr plus overtime
Responsibilities:
Generate aging report weekly to initiate making collections calls on all past due accounts
Prepare weekly aging reports for distribution to finance and sales management
Resolve customer billing disputes
Prepare credit/debits request as necessary to correct errors
Research short paid invoices and overpaid items
Escalate customer issues to sales and service organization to expedite payment of invoices as appropriate.
When necessary, be able to make sound decisions as to whether an account needs to be turned over to an outside agency for further collection efforts