Health Care Coordinator REMOTE / Work from Home SWHR ...

Southwestern Health Resources (SWHR CIN) seeks to hire a Health Care Coordinator to work Full Time supporting the Care Coordination department. Please note: Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is an affiliated company of Texas Health and UT Southwestern. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health or UT Southwestern employee. Work location: This position is a Remote / Work from Home Opportunity Travel Requirements 5% local travel - may on occasion be asked to travel to a point of care or business location or SWHR Corporate Headquarters, 1603 LBJ Freeway, Farmers Branch, Texas 75234. Salary range is Min $16.74 - Max $24.86 - based on relevant experience Job Description Provides assistance for cases requiring additional non-clinical follow up and case coordination, including, but not limited to: dentification of acute care setting utilization, transitions to post-acute settings, data entry, maintaining files, referral support, scheduling appointments, producing and sending patient communications and/or education materials, researching and answering plan benefits and claims questions, In-network referrals, obtaining information contained in EMR systems. Works under the supervision of the licensed Care Manager and/or physician to ensure patient adherence to care plan as well as helps identify care gaps. Works with interdisciplinary team and bring task updates to daily huddles for care managers. Work directly with members, vendors, and providers to ensure superior coordination of care. Builds and maintains positive working relationships with direct and indirect customers. Maintain documentation of all client encounters and complete reporting requirements according to organization standards, including timely and accurate documentation. Track client information, schedules, files, and forms in a confidential manner. Initiate outreach and missed appointment procedures, as necessary. The ideal candidate will possess the following qualifications: Education High School Diploma or Equivalent Required Associates Degree Health Care, Business, Communications, related field, or the equivalency Preferred Experience 1 Year Medical Office, ACO, Health Plan or Provider Office Required Travel Requirements 5% local travel - may on occasion be asked to travel to a point of care or business location. Skills Professional demeanor, and strong customer service mindset Commitment to the mission of care coordination Good communication and interpersonal skills and ability to speak concisely to clients using good grammar. Organized with confidential client material, appointment tracking, and caseloads Ability to build relationships with different types of people, including clients, organization members, and members of the health care team Strong understanding of cultural competency with the target population Computer literacy necessary Must be able to problem-solve, make decisions, interpret data, organize and analyze workflow, write a plan and use basic math skills. Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Sedentary Additional Information Location: Dallas, Texas, United States Shift: Day Job Schedule: Full-time Pay Basis: Hourly Minimum Salary: US Dollar (USD) 16.74 Market Salary: US Dollar (USD): 20.40 Maximum Salary : US Dollar (USD) 24.86

Created: 2021-11-29