Manager Information Services

Job BriefManage a team of Business Systems Analysts.Your career starts now. We''re looking for the next generation of health care leaders.At AmeriHealth Caritas, we''re passionate about helping people get care, stay well and build healthy communities. As one of the nation''s leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we''d like to hear from you.Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at The Manager IS - Healthcare Team role is to ensure analysis, development and delivery of projects/enhancements aligning with business objectives of the organization.Responsibilities include the following:Manage a team of Business Systems Analysts.Lead and contribute to business and/or technical solutions.Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer software solutions/deliverables.Manage client expectations and escalations. Demonstrate commitment to outstanding customer service. Must be adept at managing multiple priorities under time constraints.Lead and contribute to building knowledge, competency and IS staff to support the growth of the Organization.Meet with managers to discuss system requirements, specifications, costs and timelines. Control the computer systems budgets and expenditures duties Include:Accomplishes IT operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieves IT operations operational objectives by maintaining current system; evaluating, recommending, testing and installing new technology; contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Meets IT operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Determines IT operations service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolves organizational conflict; developing and implementing documentation requirements for problem resolution.Improves quality results by evaluating and upgrading processes; directing changes.Provides information by collecting, analyzing, and summarizing data and trends in new technologies for storage architecture, capacity, and response time.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplishes information systems and organization mission by completing related results as needed.Skills Required:At least five (5) years of relevant management experience.Healthcare experience Required.Strong experience in high level business requirements gathering, as well as writing detailed functional requirements. Excellent organizational skills, strong leadership and decision making skills.Excellent analytical and problem solving skills.Understanding of complex information and requirements.Ability to explain complex systems in simple terms.An ability to work to tight deadlines and within constraints.Experience Preferred in Trizetto Facets and/or related Trizetto products.Education:Bachelor''s Degree MIS, IS or equivalent experience. BackShareApply Now

Created: 2021-11-29