Assistant Portfolio Manager - Single Family Property ...

Second Avenue is recruiting an Assistant Portfolio Manager for its Property Management division in Charlotte, NC market. This position will work closely with the market Portfolio Manager and will be a blend of field work that includes move-in and move-out inspections and remote work, that is primarily focused on supporting leasing activities and working with prospects.Second Avenue is an alternative, investor driven, privately owned real estate firm focused on solving solutions for investors. Second Avenue is establishing a single-family property management platform to provide best of breed management services to moderate to institutional grade owners and investors. The management platform is designed to provide both property management and asset management services on a pro-active basis throughout the life-cycle of assets under management. This position will play an essential role in the establishment and execution of all aspects of the property management platform in the Charlotte area.Our processes are streamlined and intended to provide a wide range of full-service support to an integrated management platform that utilizes a high level of depth of experience and technology to deliver the highest level of service and performance to investors, team members and residents. We offer a positive culture and professional work environment. Please see our website for additional background on our business platform - Position OverviewExperienced property management professional with single family management experience and a proven track record regarding essential duties with respect to property visits as needed, resident engagement - primarily through phone and email contacts and will also assist with rental lead management from prospects, listing properties, handling prospective and resident inquiries. Weekend work will be needed on a rotation basis in order to cover prospect leads. Duties and Responsibilities Work with prospects with leasing and application activities. Assist, as needed, handling resident issues such as resident notifications.Process move-in/move-out inspections, vacant ready inspections and QC inspections on recently completed renovations.Deliver positive customer service experience during all interaction with clients, associates, peers, support groups, suppliers and residents. Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws. Skills/Specialized Knowledge Knowledge of Landlord Tenant Act. Knowledge of legal notices and processes. Comprehension of federal fair housing laws and any applicable local housing provisions. Ability to use a computer proficiently, including Microsoft Outlook, Word, Excel and property operating software.Excellent customer service and interpersonal skills.Professional verbal and written communication skills.Strong organizational and time-management skills.Ability to make quick and effective decisions. Ability to identify, analyze, and resolve issues.Ability to be flexible and quickly adapt to changing business needs and processes.Ability to set, manage and meet goals and deadlines.Ability to exercise independent judgment and maintain confidentiality. Required Licenses or Certifications Active North Carolina Real Estate License.Current driver''s license and automobile insurance. Other RequirementsAbility to establish home office, with adequate WI-FI connections and a remote work environment that supports the overall position requirements with professionalism.Ability to be reachable via phone and/or email at all times, except during approved time off.Ability to work weekends and non-traditional holidays, as needed or on rotational coverage basis.Must be available to work on-call or when needed.Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate and instruct.Ability to tolerate stressful situations.Ability to work under minimal supervision.Reports to market office for meetings and training as required. Ideal Candidate Characteristics and Background Active North Carolina Real Estate license required.Minimum high school graduate required. Associates Degree or higher degree preferred. Minimum 3 years of experience in residential property management, with a focus on Accounts Receivable management.Strong leasing prowess and ability to manage large volumes of leads proficiently, maximizing rent pushes and minimizing days on market.Attention to detail within both desk work and when walking properties or reviewing listings for features and attributes.Able to exhibit a proven track record with respect to goal achievement, adherence to planned timeframes and urgency of execution of all related tasks and initiatives.Proven ability to interact effectively with a wide range of highly experienced peers.Experience and knowledge with respect to accounting and management software platforms.Successful track record with respect to prioritizing multiple initiatives - including rapid execution and sends of urgency regarding completion of key tasks within set timeframes.Strong work ethic, value system, high level of adaptability and team orientation.Position TypeFull-time, Salaried Non-Exempt plusEligible for Leasing CommissionsBenefitsPaid Holidays, Paid Time Off, Medical, Vision and Dental Insurance, 401KPI155097026

Created: 2021-11-29