Service Advisor / Service Writer
Eau Claire Chrysler Dodge Jeep Ram is looking for experienced Service Advisors to join their industry leading service team!
Job Responsibilities:
Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters
Understand customers'' problems and arrange for appropriate service
Prioritize required services, and offer options
Set and manage the expectations of the service delivery for both the customers and mechanics
Continuously keep the customer updated on repair needs and completion times