Assistant General Manager

DC-JacksonvilleWe''re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. To review a comprehensive list of benefits, please visit Michaels Benefits CT and CO only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO & CT onlyUnder the direction of the General Manager (GM), this position is responsible for the operation of the Distribution Center (DC), providing analysis and guidance to the DC Leadership Team on all operational matters in accordance with company policies and procedures, best practices, and applicable laws.Major ActivitiesPlans and coordinates DC workload to ensure daily goals and objectives are achieved accurately and efficiently. Addresses productivity and accuracy issues as necessary, collaborating with DC leaders regarding performance and/or customer service issues.Monitors processes to ensure compliance and consistency with SOPs; leads process optimization efforts as necessary.Collaborates with DC network leaders on productivity, accuracy, safety and/or staffing projects as assigned and/or as identified. Participates in succession planning and mentoring of Leadership Team members for professional development. Advocates and leads safety efforts for the DC, including attendance at SIRs and determining resulting remedial actions. Aligns operational budget with company objectives and timelines. Aligns DC capital projects to ensure on-time and within-budget completion.Collaborates with leadership to develop, implement, and communicate appropriate action plans to address team member engagement objectives.Partners with the HRM regarding new hire/peak planning, hiring, training and productivity efforts. Partners with HR as appropriate to address team member issues/concerns. Leads/completes other duties as identified or assigned, including DC Network projects. Other duties as assigned Minimum Special Certifications or Technical SkillsProficient in Microsoft Office applications and demonstrated proficiency with related technology applications, including WMS applicationsMinimum Type of Experience the Job RequiresProven track record of managing projects, particularly working across organizational linesIn-depth understanding of Michaels'' SOPs and policies and/or those of similar organizationsOtherModels effective organizational/time management abilities to manage multiple priorities concurrentlyStrong interpersonal skills and the ability to communicate persuasively in both verbal and written formDemonstrates active listening to fully understand issues and exercises strong decision-making ability reflecting that understandingPractices "Respectful Workplace" behaviors at all timesAble to work a flexible schedule, and recognizes the need to alter schedule, particularly in a multi-shift organizationAvailable for overnight travel for training, meetings, projects, etc.Preferred EducationBachelor''s Degree in Logistics, Business or equivalent preferredAdvanced degree is a plusPreferred Special Certifications or Technical SkillsAdditional related training and/or certification is a plusPreferred Type of Experience the Job Requires5 years'' Operations Management experience in DC/manufacturing environment preferred, demonstrating a track record of leadership to drive operational successPhysical RequirementsRegular sitting when working in an office environmentRegular standing/walking, both in the office area and within the warehouseInfrequent bending, stooping, kneeling and twistingInfrequent light lifting/carrying of items of varying weightRepetitive motion and movement of the wrists, hands and/or fingersWork EnvironmentThis position is based in a climate-controlled office setting but will have regular exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exitsExposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

Created: 2021-11-29