Client Service Representative

Interim HealthCare is America''s leading provider of home care, hospice, and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry. Interim offers the security of working for an established company. Nationally, Interim Healthcare has been providing great jobs for great people for over 50 years and our family-owned franchise since 1991! That kind of stability combined with our commitment to integrity makes us your perfect career pensation$19 - $21 per hour40 Hours Per Week 8am-5pmBiweekly PayBenefitsPTOSick DaysPaid HolidaysMedical BenefitsMedical Benefits - Optima Major Medical, Health Savings Account(matching!), Life Insurance, Dental, Vision, Short Term Disability, and Indemnity Medical Plans.401k after 1 year of service.Essential FunctionsParticipates in CSR on-call rotation (Mandatory for this position)Assists in establishing and monitoring compliance with quality and operations standards. Receives referral calls, documents job orders, fulfills the staffing order with qualified personnel, and/or organizes/reorganizes job schedules for home care municates with both clients and employees in a friendly and professional manner.Answers phone lines and transfers calls to appropriate team members. Prepares admission packets for patients. Creates folders for clients, files and maintains documentation.Ensures authorization for client services.Ensures proper documentation is available for staff. Opens and routes mail.Ensures all assigned office functions are completed in compliance with federal, state, local laws and regulations as well as all policies, procedures, and standards of Interim HealthCare.Promotes agency through education to prospective and existing patients/pletes other assignments as requested and assigned.May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.Minimum Education, Experience, Skills & Abilities RequiredAssociate Degree, or equivalent years of training or work experience.One (1) year experience in healthcare, temporary help, or related industry.Skill to prepare ad maintain patent records, files, and reports. Proficient in software systems.Excellent communication and interpersonal skills.

Created: 2021-11-29