Sr Lead or Lead Investigator

Posting End Date: - ***These positions may be filled as a Sr Lead Investigator or Lead Investigator*** ***This position may be filled in New Orleans LA, The Woodlands TX, Little Rock AR, or Jackson MS. Other locations within Entergy''s service territory would be considered*** Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Tracing its history to 1913 and headquartered in New Orleans, Louisiana, Entergy has annual revenues of $11 billion and more than 13,000 employees. The company''s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies: Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc. Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana. Entergy is winding down its wholesale generation business, which provides power to wholesale customers primarily from our two remaining nuclear facilities located in the northern United States. The electric utility industry is rapidly changing, and Entergy is entering an exciting period of growth as we prepare for the future. We are building the premier utility, a utility that delivers sustainable value to all its stakeholders - our customers, employees, communities and owners - as measured by strong net promoter scores, high levels of service, superior and affordable products and services, highly skilled and engaged employees, and industry-leading financial performance. We are focusing our sights on three key priorities "” customer centricity, continuous improvement, and creating a culture of belonging for our employees. Join us as we take the next step on our journey to building the premier utility. JOB SUMMARY/PURPOSE: This position plays a critical role in Entergy''s ethics and compliance (E&C) program. The E&C program is focused on fostering an ethical culture at Entergy and promoting employee compliance with applicable laws and company policies. The position reports to the Manager of Internal Investigations and will work with leadership across the company to investigate potential, suspected, and actual violations of law and company policy, and will work with the appropriate stakeholders to address gaps in controls and continuous improvement opportunities. The successful candidate will gain valuable exposure to diverse Entergy functions, including but not limited to Nuclear Operations, Human Resources, and Human Resources Operations, through interactions with key personnel at all levels of the enterprise. JOB DUTIES/RESPONSIBILITIES: Conduct multiple investigations simultaneously at various locations across the company. Plan and execute human relations investigations including, but not limited to, discrimination, retaliation, and harassment. Other investigations will include fraud, workplace violence, conflicts of interest, misuse of company computers and other violations of company policies and/or laws. Interview employees at all levels of the organization regarding potentially complex and sensitive matters. Maintain extreme confidentiality of all investigation matters and disclose information only on a need-to-know basis at the appropriate time. Review documents, records, reports, and policies/procedures to prepare an investigation plan. Write clear, concise investigation reports suitable for dissemination to management and counsel. Identify value-added recommendations to improve processes and internal controls following investigations. Maintain customer relationships with members of Entergy''s management team to address sensitive personnel issues and opportunities for improvement based upon investigation results, and to identify areas of concern or potential violations of company policies and/or laws. Represent the Company in court proceedings regarding investigative findings. Prepare and deliver training to internal and external entities. Provide guidance and mentoring to less experienced investigators. MINIMUM REQUIREMENTS: Minimum education required of the position Bachelor''s degree in Human Resources, Accounting, Business, Computer Science, Engineering, or related field (advanced degree a plus) or work experience equivelant. Minimum experience required of the position Lead Investigator: 5+ years of experience conducting investigations. Desired: Experience in HR, Investigations, Nuclear, Accounting, Compliance, or Legal Sr. Lead Investigator: 7+ years of experience conducting investigations. Desired: Experience in HR, Investigations, Nuclear, Accounting, Compliance, or Legal Minimum knowledge, skills and abilities required of the position Thorough working knowledge of investigations and investigative interviewing techniques. Must be able to effectively manage multiple investigations simultaneously and exhibit strong time management and organization skills. Must possess unquestionable ethics and integrity. Must have the ability to effectively interact with all levels of management and possess sound decision making and problem-solving skills. Business Expertise"”Ability to interpret internal and external business challenges and recommend improvements to business processes or services. Knowledge of electric utility business is a plus. Familiarity with internal controls and risk assessment techniques, and understanding of processes, and flowcharting preferred. Strong Knowledge of human relations related legal and regulatory requirements is preferred. Familiarity with nuclear generation principles and operation is preferred. Investigation skills"”Ability to strategically organize complex investigations, including identifying, collecting, and analyzing relevant evidence, conducting investigative interviews, and writing reports. Strong interpersonal skills"”Ability to work with a team and to develop, facilitate, and implement strategic investigation plans. Communication skills"”Excellent oral and written communication skills including ability to effectively convey complex concepts in understandable terms both in writing and verbally; deliver oral presentations to diverse groups. Problem Solving skills"”uses analytical thought to exercise judgment and identify innovative solutions. Results-driven self-starter requiring minimal supervision. Intellectually curious. Able to maintain balance amid opposition and change. Multi-culturally aware and sensitive. Good working knowledge of the Microsoft Office Suite, Familiarity with Microsoft PowerBI is a plus. LI-JL1 Primary Location: Louisiana-New Orleans Job Function: Professional FLSA Status: Professional Relocation Option: No Relocation Offered Union description/code: NON BARGAINING UNIT-NBU Number of Openings: 2 Req ID: 104197 Travel Percentage:25% to 50% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement. WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Created: 2021-11-29