Employee Relations Specialist

Help at Home, LLC, is the nation''s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well- trained staff who support making it possible to keep people comfortably and safely within their homes and communities. Job Summary: The Employee Relations Specialist has a variety of responsibilities in support of the Help at Home field offices. This position is responsible for the intake, guidance, and resolution of employee relations related inquiries and concerns regarding policies, procedures, and varied workplace concerns from employees. The Specialist participates in ensuring compliance with all federal, state, and local employment laws, Company Policy, and the Code of Business Conduct and Ethics. Working in close partnership with the HR team, this position is responsible for delivering relevant and effective workplace solutions and is also responsible for multiple levels of administrative support within HR. Duties/Responsibilities: Handles a high volume of employee relations related inquiries, and conducts thorough and timely investigations of employee concerns, documents findings, and makes sound recommendations to all levels of management Partners with HR and leaders to provide front line support and provide a lead role on employee relations issues, including but not limited to: investigations, corrective actions, conflict resolution, employee complaints, and monitoring compliance programs Provides ongoing support and guidance to employees and leaders on HR practices, policies, and employment regulatory requirements Partners with legal resources as needed to ensure employee relations activities adhere to company policy and legal and regulatory requirements Compiles and presents data, trends, and findings, for internal review purposes, providing thoughtful recommendations and solutions Reviews and determines accommodation requests ensuring appropriate documentation is received, partnering with leaders in the process Researches and provides guidance to management regarding unemployment claim procedures Facilitates background check, drug screen, and professional license and healthcare monitoring, and medical credentialing (i.e. TB test, immunization) procedures Assists with HR compliance initiatives, such as, personnel file administration, and the onboarding and off-boarding processes Performs other related duties as assigned Required Skills/Abilities: Strong knowledge of human resource policies/procedures and knowledge of federal employment/labor laws (i.e. ADAAA, FMLA, FLSA, etc.) Demonstrated use of judgement that is consistent with standards, practices, procedures, regulation, or state & federal employment laws and the ability to articulate reasoned rationale for Employee Relations recommendations to leadership that mitigate risk to the organization Experience communicating and delivering recommendations to all levels of management Excellent problem solving and conflict resolution skills Listening and consulting skills Demonstrates a continuous improvement mindset related to HR practices and processes Ability to comprehend compliance, internal audit, and training/development policies Ability to comprehend, interpret, and communicate Company policy and the Business Code of Conduct and Ethics Excellent verbal and written communication skills Education and Experience: Bachelor''s Degree in Human Resources or closely related degree; a combination of experience and education may be considered in lieu of degree A minimum of two (2) years of experience in Human Resources Experience effectively conducting complex workplace investigations, in a high volume environment Experience in Human Resources supporting employees working in the field across multiple states preferred HRIS experience (i.e. UKG, Workday, Oracle) preferred Experience researching and responding to union grievances in a timely manner preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Created: 2021-11-29