Revenue Cycle Resolution Associate I

Revenue Cycle Resolution Associate IThe Revenue Cycle Associate will research, validate and process adjustments and refunds abiding by the policies and procedures set by management.GENERAL DUTIES & RESPONSIBILITIES:Assists Financial Operations and Sales with research assistance, problem resolution and reporting on various research requests related to payor adjustments and refunds.Processes and researches refunds abiding by the policies and procedures set by managementResearch, consolidate, and correct any misapplied funds located during the research process for applying new receipt in full abiding by the policies and procedures set by management.When requested, provides the internal audit department and/or external auditors all documentation timely. Develops and maintains a comprehensive audit schedule to ensure all adjustment and refund processes complies with department policies and procedures. Communicates progress and results of audits, and appropriately reports trends and resolutions in the results.Ensures adjustments and refunds are processed, and updated per product workflow in a timely manner.Responsible for reporting overpayments identified by audits; research and distribution of refund checks in expected timeframe.Supports Financial Operations by assisting with research of issues arising from refund requests and/or identified in reporting trends.Exhibits good problem solving abilities and self-motivation and demonstrates the ability to work well under deadline driven municates effectively, both verbally and in writing, with individuals inside and outside of One Call.Poses overall knowledge of cash applications, billing, and accounts receivable processes. Completes monthly and quarterly reporting as assigned by management.Perform special projects as assigned by management.EDUCATIONAL REQUIREMENTS: High School Diploma or equivalent required; Associate is Degree or higher preferred. GENERAL KNOWLEDGE, SKILLS & ABILITIES:Intermediate skills in Microsoft Excel and Word.Basic skills with Microsoft Windows Based Applications.Effective communication skills, both verbal and written.Critical thinking and problem solving abilities.Strong organizational skills.Multi-tasking ability while meeting strict deadlines in fast paced environment.

Created: 2021-11-29