Lead Analyst Conversion Payroll

Grow your career with a growing organizationWhether they''re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that''s hard to beat. And from a personal satisfaction perspective, you''ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.The Lead Payroll Conversion Analyst is an individual with deep knowledge of payroll processing. They possess strong analytic skills, are highly organized, act as change agents in identifying solutions to enhance processes and are driven to execute. They function as a utility player within Payroll Services, supporting team members in the execution of complex initiatives, analyzing processes for optimization opportunities, enhancing data management practices, assessing processes for risk exposure and developing requirements and conducting User Acceptance Testing (UAT) for payroll initiatives, products and services. Additionally, this position may also support team members in the execution of specific departmental activities related to complex plan payroll processing activities including online enrollment, automatic enrollment, deferral and loan feedback files, payroll file management, payroll vendor changes and complex changes associated with client merger and acquisition activities, inclusive of documenting department procedures. The Lead may also provide departmental support to managers including assisting with workload balancing, assorted projects and reporting.What you will do Analyze and enhance payroll data management practicesIdentify and implement process optimization opportunities including the deployment and ongoing management of bots, Alteryx and other technologiesIn partnership with team members, proactively review processes, determine risk mitigation strategies, identify enhancement opportunities and implementation timeframesAct as subject matter expert for payroll related initiatives including product & service initiatives and Value Stream projectsDrive time keeping processes and partner with GWG in the development of dynamic capacity planning modelsTypically handle complex issues in addition to standard/routine problems /issues.Serve as a daily contact to the team to answer questions, train, and up-skill associatesSupport Associates by leading them through complex issue reviews to resolution, including creation of supporting documentation and communication to affected partiesRespond to a wide variety of inquiries and service requests, from existing clients within service deadlinesContribute to positive workplace environment and has a strong commitment to teamwork and shared successCreate and ensure periodic review/maintenance of procedures, checklists and test scriptsSupport sales process by providing payroll and/or online enrollment/automatic enrollment demonstrationWork with Information Technology staff to complete DBCs or to build requirements for system builds/issue resolutionCoordinate UAT support for Payroll initiatives. Includes: creation of test scenarios, updating and coordinating Payroll Services team members involved in UAT effort, etc.May perform Quality Assurance and assist team members who may be struggling with quality/job knowledgeWhat you will bring Associates degree in Business, Finance, or other related field or equivalent combination of education and experience4+ years of experience in financial industry, and defined contribution recordkeepingExtensive experience with online and/or automatic enrollments with recordkeeping softwareProcess management experience and ability to create and maintain process mapsUnderstanding of operational areas and Empower Retirement product offeringProven ability to work effectively with colleagues, business partners and clientsProven ability to troubleshoot issues, and identify potential solutionsComfortable with ambiguity, ability to diagnose issues/needs, establish processes and implement controlsProven ability to explain complex situations, the impact to organization/clients and influence the outcomeGeneral knowledge of ERISA/retirement plans (Compliance, plan documents)Excellent written and verbal communication skills demonstratedAbility to multi-task, prioritize, and problem-solve effectivelyAttention to detailAbility to thrive in a fast-paced environmentAbility to work within prescribed deadlines and in a team environmentAbility to adhere to processesAbility to effectively research complex issues and provide viable solutionsResults orientedUnderstanding of how own area integrates within the function of other areasSelf-starter, operates independently with minimal directionKnowledge of SQLProficiency in Microsoft Office SuiteWhat we offer youWe offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.Medical, dental, vision and life insuranceRetirement savings - 401(k) plan with generous company matching contributions (up to 5%), financial advisory services, potential company discretionary contribution, and a broad investment lineupTuition reimbursement up to $5,250/yearBusiness-casual environment that includes the option to wear jeansGenerous paid time off upon hire - including a paid time off program plus nine paid company holidays and three floating holidays each calendar yearPaid volunteer time "” 16 hours per calendar yearLeave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.The salary range below describes the minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Base Salary Range$ 66,400.00-109,600.00LocationCO Greenwood VillageWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Created: 2021-11-29