Counter Sales Associate (Inside Sales) - Ft Myers, FL

As an industry leader and one of the largest building material suppliers in Florida, Rosen Materials, a Division of US LBM, is seeking a Counter Sales Associate for our Ft Myers location.While products are important, our success is due to our greatest asset, our people. Rosen Material''s team of dedicated professionals has expert knowledge of our products and our industry. This knowledge sets us apart and enables us to provide consistent, unsurpassed customer service. With relationships being the backbone of Rosen Materials, we are excited to partner with our customers and focus on their success.To continue the commitment in servicing our customers, we are currently seeking an Inside Sales Associate to join our Fort Myers, FL Customer Service team.Things you should know about working at Rosen Materials: We are all about teamwork. All positions are hands on and we band together when necessary. We support each other. We have local and corporate team members to help you along the way and partner on projects as appropriate. We are a metric driven organization and we are focused on keeping organized and on task. We recognize the importance of each and every customer.We offer... Health care benefits, starting the first of month after 30 days of employment 401(k) with company match Closed holidays Paid time off Employee discountA quick summary of the job:Assist customers and contractors by providing quotes and product dimension information, both in person and over the phone. Handles special orders and advanced pricing. May be instructed to establish sales relationships with targeted, key builder accounts, works in conjunction with OSRs to grow builder account sales and assist walk-in customers as required.Essential Job Duties: Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups. Initiates telephone calls to customers to generate sales to achieve a projected sales goal. Handles telephone calls, writes orders, resolves problems, and relays any information for those individuals. Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and availability. Inputs customer orders, pricing information and additional data into the computer system. Creates accurate and complete invoices, work orders, and sales tickets. Operates and balances cash register daily. Researches credits, returns, and late payments as needed. Works with outside sales representatives to ensure customer satisfaction. Facilitate acceptable level of service and communication with customers Maintain current product knowledge. Maintain individual follow up system to assure proper attention of orders and quotations. Other duties as assigned by location management.We want you to join our team if you can check these boxes: Previous sales and customer service experience (high preference if in the building material or construction industry) Special skills required: Ability to operate computer, calculator & cash register Knowledge of building materials, related equipment, and/or construction industry preferred Good interpersonal and customer relations skills, ability to read, write and perform basic mathematical calculations and excellent oral and written communication skills. Familiar with technologies such as: computer, printer, telephone, copy machine, fax machine, and inventory functions Able to walk throughout yards, plants and offices as needed and lift up to 25 lbs Computer literate with Microsoft Office products Rosen Materials is an equal opportunity employer of all qualified individuals.We are committed to being a welcoming workplace that includes partnering with individuals with diverse backgrounds and experiences. This helps us hold our mission of being the Employer of Choice while providing our employees with the ability to build their career. People of color, women, LGBTQIA+, veteran and persons with disabilities are encouraged to apply.Build Your Future Today With Rosen Materials, Join US!

Created: 2021-11-29