HR/ Employee Relation Specialist

Industry: Banking / Finance / Financial Job Title: HR Specialist Duration: 12 months with possible extension For more details please call me at 973-581-3178 or email me at [Click Here to Email Your Resumé] Shifts will be Sun - Thur, Tuesday-Saturday or Mon-Friday, 10am-7pm or 11am-8pm. When there''s an interview, the managers will ask a preference. We can be flexible at time but primarily being able to work 1 weekend day is important. Description The role requires consultants for delivering COVID-19 event support to managers and employees of our company through a variety of channels which may include telephone and email. Use sound judgment to mitigate risk and evaluate information received to form fact-based decisions, solve problems and make formal recommendations in a time sensitive environment. Multi-task with ease as the Consultant manages multiple cases simultaneously while prioritizing the most urgent needs. Provide superb customer care; convey empathy, patience and listening skills. Escalate as appropriate within team leadership structure and processes. Thoroughly and completely document cases in case management tool.

Created: 2021-11-29